How to stop being logged out of everything automatically when I turn off my laptop

Anonymous
2020-07-02T14:45:34+00:00

Can anyone help me please?  I installed a Windows 10 update on 23 June 2020 and, ever since then, whenever I turn my laptop on (after it being shut down) I find that have been logged off from everything.  This didn't happen prior to the update and it is happening every time I turn my laptop back on.  So it looks like when I shut down my laptop it is automatically logging me out of every application so when I turn it back on I have to log in to everything all over again (Outlook, OneDrive etc.)  Is there anything I can do to stop this?  It's infuriating!  Also, info that is usually remembered on websites that I use frequently e.g. ID numbers, passwords etc are also cleared whenever I shut down my laptop, even though I am checking the 'keep me logged in' boxes.  Any advice would be much appreciated.

Windows for home | Windows 10 | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

65 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2020-12-09T09:30:35+00:00

    So after a while I was so mad I had to do something while Microsoft did nothing. The only thing that helped me was creating a new local user. But as if it wasn’t complicated enough Windows did not want to let me create a new one. 

    Steps I had to do to solve my problem:

        1. Enable administrator account via cmd

        2. Create new local user also via cmd 

        3. Log in as new user

        4. Log out and log in as administrator 

        5. Copy old user folder over to the new one 

    I had to reinstall some things again but mostly everything was fine. Hope this helps.

    Chris

    Oh gosh, that sounds too complicated for me - I would no know where to start and fear I would make everything worse. I is so frustrating :(

    Was this answer helpful?

    0 comments
  2. Anonymous
    2020-12-08T23:06:25+00:00

    So after a while I was so mad I had to do something while Microsoft did nothing. The only thing that helped me was creating a new local user. But as if it wasn’t complicated enough Windows did not want to let me create a new one. 

    Steps I had to do to solve my problem:

        1. Enable administrator account via cmd

        2. Create new local user also via cmd 

        3. Log in as new user

        4. Log out and log in as administrator 

        5. Copy old user folder over to the new one 

    I had to reinstall some things again but mostly everything was fine. Hope this helps.

    Chris

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2020-12-08T21:59:16+00:00

    Clearing cached passwords does not work.  Please let us know when Microsoft releases a patch for this incredibly horrible bug.  I am flabbergasted that they think this is ok.  And that they've let it go on month after month is inconceivable.

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments
  4. Anonymous
    2020-12-08T05:57:13+00:00

    If you could let me know the patch that addresses the issue that would be great, because I currently have all windows updates available and still have this issue. Also this suggestion doesn't work.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments
  5. Anonymous
    2020-12-07T10:01:14+00:00

    Hello

    There was a patch due to address this but unsure whether installed yet.

    Also read that cleaning cached passwords has resolved it for some.

    Can you try to Clear Cached Passwords

    The first thing you need to do in order to fix your issue would be to clear your cached passwords located in the Control Panel. Here’s how to do it:

    Go to the Start Menu and open up the Control Panel.

    Set the View By, located under the address bar on the right-hand side, to Large Icons.

    Navigate to User Accounts

    On the left-hand side, click on ‘Manage your credentials’

    Select the credentials for Lync, Outlook, and Microsoft in both the Windows Credentials and Generic Credentials.

    Click on Details and then select Remove from Vault.

    Exit the Control Panel and then restart your system.

    Help..... when I tried this I got as far as 'manage your credentials' but there were no credential listed? Any further suggestions welcomed.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments