Your Phone calls unusable due to too much echo

Anonymous
2020-06-10T16:06:25+00:00

I have setup Your Phone on my PC and Phone Companion on my phone (Nokia 7.1) - both devices have latest software and are fully patched.

While I can make and receive phone calls via the Your Phone app on the PC (and they sound fine at my end) the other parties all complain of excessive echo so that I need to conduct the call on the phone.

My mic and speaker settings are the same as I use for Skype, Zoom, Hangouts, etc. - how do I trouble shoot this? 

Is it possibly caused by the mic / speakers on the phone remaining active during the call?

Thanks

Pino

Windows for home | Windows 10 | Connect Phone and PC

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2020-10-29T08:40:28+00:00

I deavticivated AGC in the Mic settings and it worked for me

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  1. Anonymous
    2020-10-26T15:56:04+00:00

    Everybody is having the same problem but nobody has an answer.  This tells me that it is an issue not easily fixed.  I stopped using this app a long time ago as it is very annoying to the other person.  Too bad.  It worked fine except for that echo.

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  2. Anonymous
    2020-10-29T01:34:24+00:00

    Same problem , tried different settings but didn't help.

    Somehow I reached to conclusion that this has something to do with Windows OS  and the Bluetooth connectivity. To further analyze this I need some simple app that can let me use my laptop as wireless headset( wireless speaker). no other controls. So your mobile is connected to laptop . Laptop with Win10 is used as wireless Bluetooth speaker/ receiver .  And if the echo problem persists, then we are sure its something to do with Bluetooth drivers and Win10. and that needs to be rectified. I assume Your phone application is just using APIs and is has nothing to do with active audio processing. 

    So if someone can help me with a simple application that is readily available for testing.

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  3. Anonymous
    2020-10-29T05:17:52+00:00

    Got a different set of headphones - USB ones but with detachable micro-jack part. Connected via USB - echo. Connected without USB (just micro-jack) - no echo. This is a second set (different manufacturer) that confirms that it could be something about how headphones are connected to my laptop.

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  4. Anonymous
    2020-11-04T21:07:05+00:00

    Anyone found solution?

    I dont have headphones with audio jack to test.

    So this is only usb headset problem?

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