Your Phone calls unusable due to too much echo

Anonymous
2020-06-10T16:06:25+00:00

I have setup Your Phone on my PC and Phone Companion on my phone (Nokia 7.1) - both devices have latest software and are fully patched.

While I can make and receive phone calls via the Your Phone app on the PC (and they sound fine at my end) the other parties all complain of excessive echo so that I need to conduct the call on the phone.

My mic and speaker settings are the same as I use for Skype, Zoom, Hangouts, etc. - how do I trouble shoot this? 

Is it possibly caused by the mic / speakers on the phone remaining active during the call?

Thanks

Pino

Windows for home | Windows 10 | Connect Phone and PC

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2020-10-29T08:40:28+00:00

I deavticivated AGC in the Mic settings and it worked for me

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  1. Anonymous
    2020-09-08T17:54:51+00:00

    Same here, unusable because of echo, while zoom, skype and teams do not have echo using the same microphone and speakers.

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  2. Anonymous
    2020-09-15T18:15:15+00:00

    My temp solution: The issue seems to disappear as long as I have Windows settings --> Sound open. Almost as if it realizes that I'm in a call only while inside those settings. No idea why.

    PS: I'm not on speakers, but on mic and headphones, so I can neither explain how I have the issue nor why this solves it.

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  3. Anonymous
    2020-10-01T06:33:41+00:00

    Same issuw here

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  4. Anonymous
    2020-10-01T09:44:36+00:00

    Unfortunately selecting the sample rate, etc does not work for me as my microphone (part of Logitech 9000 webcam) only has 1 channel to start with, so the issue must be elsewhere.

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