Your Phone calls unusable due to too much echo

Anonymous
2020-06-10T16:06:25+00:00

I have setup Your Phone on my PC and Phone Companion on my phone (Nokia 7.1) - both devices have latest software and are fully patched.

While I can make and receive phone calls via the Your Phone app on the PC (and they sound fine at my end) the other parties all complain of excessive echo so that I need to conduct the call on the phone.

My mic and speaker settings are the same as I use for Skype, Zoom, Hangouts, etc. - how do I trouble shoot this? 

Is it possibly caused by the mic / speakers on the phone remaining active during the call?

Thanks

Pino

Windows for home | Windows 10 | Connect Phone and PC

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2020-10-29T08:40:28+00:00

I deavticivated AGC in the Mic settings and it worked for me

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  1. Anonymous
    2021-09-15T22:48:09+00:00

    Thank you for the explanation. Rob.

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  2. Anonymous
    2021-09-15T13:04:48+00:00

    Well it doesn't have much to do with the YourPhone app per se, it just solves the same problem.

    I put a Call Forward on line busy setting on my cellphone, which would automatically forward the call to my landline number from my ISP. All i have to do is manually hang up incoming calls using the your phone app, then the call would instead arrive at the SIP client.

    Then I installed a SIP Client (I'm using Linphone since its free, but there are better clients out there) for my landline number to pick up the call. Linphone has echo cancellation built in, so i can even use the speakers and mic to take the calls.

    However this only works for incoming calls, outgoing calls i have to either make from my cellphone, or directly using the SIP client, which would show my landline caller id, and also be billed to my landline bill, which doesnt have any free minutes.

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  3. Anonymous
    2021-09-15T02:15:29+00:00

    Hi, thanks for the info on forwarding the call from yourphone to a SIP client on your pc.

    I am interested in how you have done this. Can you please outline how this is done, and also the particular SIP client you are using?

    thanks in anticpation! Rob.

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  4. Anonymous
    2021-09-09T18:54:55+00:00

    I've had this problem from the start since using Your Phone, however it seemed to occur in varying intensities or not at all in some specific setups, independent of whether i was using speakers or a headset.

    My guess is that it is the Bluetooth drivers that cause this issue. Since we need a wifi connection anyway, and Microsoft managed to make LinkToWindows inbuilt into newer Androids, how about running the voice protocol over Wifi as well? If the phones are updated to support it, there should be no reason to still use Bluetooth for this...

    In the end i opted to forward the call from my phone to a SIP client on my pc. This even has inbuilt echo cancellation so i can use speakers and a mic like with any other voip software.

    Microsoft pls fix this.

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