Your Phone calls unusable due to too much echo

Anonymous
2020-06-10T16:06:25+00:00

I have setup Your Phone on my PC and Phone Companion on my phone (Nokia 7.1) - both devices have latest software and are fully patched.

While I can make and receive phone calls via the Your Phone app on the PC (and they sound fine at my end) the other parties all complain of excessive echo so that I need to conduct the call on the phone.

My mic and speaker settings are the same as I use for Skype, Zoom, Hangouts, etc. - how do I trouble shoot this? 

Is it possibly caused by the mic / speakers on the phone remaining active during the call?

Thanks

Pino

Windows for home | Windows 10 | Connect Phone and PC

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2020-10-29T08:40:28+00:00

I deavticivated AGC in the Mic settings and it worked for me

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  1. Anonymous
    2020-08-10T06:14:00+00:00

    +1 I have the same issue. Please fix this Microsoft!

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  3. Anonymous
    2020-07-16T17:26:28+00:00

    Does anybody have a fix for this echo issue??

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  4. Anonymous
    2020-07-16T16:52:05+00:00

    Hi,

    I have the same problem. My Samsung S10e is paired with my Win10 Pro 2004 via bluetooth and good quality USB, wired, headset plugged into Win10. When making phone calls using Your Phone, some users complain on echo on their end. On my end there is no echo. When called directly (using a mobile, without Win10, Your Phone, headset) no one complains about echo. 

    I use the same set also for MS Teams, Jabber and Skype (on Win10) with no complains on echo.

    Not sure whether this echo is caused by a mobile-to-laptop-over-bluetooth-connection or solely by Your Phone application or both. 

    I can also see there is another post titled "Your Phone" in this forum, reporting echo on the other (call recipient's side) so it seems to happen to a few people, not just myself and Pino.

    Thanks, Leszek

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