Your Phone calls unusable due to too much echo

Anonymous
2020-06-10T16:06:25+00:00

I have setup Your Phone on my PC and Phone Companion on my phone (Nokia 7.1) - both devices have latest software and are fully patched.

While I can make and receive phone calls via the Your Phone app on the PC (and they sound fine at my end) the other parties all complain of excessive echo so that I need to conduct the call on the phone.

My mic and speaker settings are the same as I use for Skype, Zoom, Hangouts, etc. - how do I trouble shoot this? 

Is it possibly caused by the mic / speakers on the phone remaining active during the call?

Thanks

Pino

Windows for home | Windows 10 | Connect Phone and PC

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2020-10-29T08:40:28+00:00

I deavticivated AGC in the Mic settings and it worked for me

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  1. Anonymous
    2020-11-10T12:06:44+00:00

    Hi,

    for all having problems with echo I found a solution.

    In registry ediitor find microphone in my case was:

    "Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\MMDevices\Audio\Capture{812669d2-ef25-4860-a9b4-ab64cb4fb068}"

    Create new key "FxProperties"

    Add DWORD "{1da5d803-d492-4edd-8c23-e0c0ffee7f0e},5" with value "1"

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  2. Anonymous
    2020-11-08T18:41:41+00:00

    I don't think this is a comparable environment. Please look up "USB audio interface".

    Regards

    Ralf

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  3. Anonymous
    2020-11-08T15:05:35+00:00

    Hmm.. i have microsoft lifechat lx-3000 and there is no loopack button.

    I also searched for loopack in realtek drivers and nothing..

    Is there another solution?

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  4. Anonymous
    2020-11-07T15:48:13+00:00

    I want to share my experience with this.

    I am using a USB audio interface device (in my case a Steinberg UR12) connected to my windows 10 PC via USB.  My headset is connected to the audio interface by wire. My android smartphone uses bluetooth to communicate with the PC. PC and smarthone use their respective Microsoft apps.

    I had this problem too (partner hears his voice as an echo) .

    In my case the cause was the loopback function of the USB interface device. It was turned on which is wrong for this use case. Switching it off solved the problem. Be aware that switching off the loopback function is hardware dependent. My Steinberg has this setting in its driver. Other devices (Roland for example) have a dedicated switch for this on the device.

    I hope this will help in comparable environments.

    Regards

    Ralf

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