I deavticivated AGC in the Mic settings and it worked for me
Your Phone calls unusable due to too much echo
I have setup Your Phone on my PC and Phone Companion on my phone (Nokia 7.1) - both devices have latest software and are fully patched.
While I can make and receive phone calls via the Your Phone app on the PC (and they sound fine at my end) the other parties all complain of excessive echo so that I need to conduct the call on the phone.
My mic and speaker settings are the same as I use for Skype, Zoom, Hangouts, etc. - how do I trouble shoot this?
Is it possibly caused by the mic / speakers on the phone remaining active during the call?
Thanks
Pino
Windows for home | Windows 10 | Connect Phone and PC
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Anonymous
2021-03-11T04:05:24+00:00 Skype, Zoom meeting and other such app are different from Your Phone app. Your Phone app turns your laptop/ PC into something like BT receiver (like BT headset) . I don't remember other apps doing this. I wont deny that MS team lacks to fix this.
Please tell me if there is ay simple app which can turn my laptop into BT headset. I would like to try that. If the problem persists then its not just MS failure. Also at this point I am not sure if its OS or HW's lacuna. Or just MS team being lazy. I personally feel the team might not be lazy as this feature can be one of the selling feature of the OS.
So if any one here has an application that can turn laptop into BT headset please share.
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Anonymous
2021-03-10T13:10:39+00:00 I have a brand new high-performance ASUS Windows 10 laptop and a brand new Android phone (Samsung Galaxy S21 Ultra 5G). When I installed the "Your Phone" app in early February 2021, I was able to makes calls through it for about a week with nobody complaining about sound issues. Then, I started getting complaints about how loud the background noise was and how loud the echo was. As the original poster said, the calls were unusable, so I had to use the phone's speakerphone or put the phone to my ear to take calls. I have tried just about every idea on this forum and nothing works. I have played with the Realtek audio settings including the one for AEC (acoustic echo cancellation) and adjusting the microphone boost. Occasionally some tweak will appear to work for no obvious reason but only for maybe one call, then the problem comes right back on the next call.
I have tested it myself by using another phone, and it sounds as if the computer microphone is simply ultra-sensitive, picking up every possible noise no matter how faint or how far away it is, and closer noises (but in an adjacent room) are extremely loud, and of course the caller's voice is echoed very loudly.
I tried uninstalling the "Your Phone" app and instead using the "Link to MyASUS" function within the MyASUS app. It provides a lot of the same functionality as the "Your Phone" app, but unfortunately it also provides the exact same audio problems, so I expect it is using the same underlying code or APIs.
I have tried multiple different audio devices, and the audio problem persists with all of them: the laptop speakers and microphone, a Jabra USB speakerphone, and a Polycom USB phone.
I have used the laptop speakers and microphone as well as the other USB speakerphones many times with no audio problems with Microsoft Teams, Zoom, and UberConference. This is what boggles my mind. The audio problems only exist with the Microsoft Your Phone app.
Based on this forum, it seems the problem has existed for at least 9 months now, with no solution yet. I loved the phone call functionality when it worked for the first week. For me, this is the app's best feature, and the only reason I will use the app - if it can work. Microsoft, will you please fix this???
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Anonymous
2021-03-08T02:03:23+00:00 Yeah, headset has always worked. I just don't want to wear my headset all day.
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Anonymous
2021-03-07T23:18:43+00:00 Microsoft's recommendation is to use a headset. Don't know if this will work and don't plan on trying. We've all been using these aps forever and anytime a new one shows up they seem to have the same problem. Our response, why do all the other apps on my computer work fine and your's does not? . Answer: Microsoft is either to lazy to fix or doesn't possess the talent to fix. Recommended fix, turn ap off and use the phone!