Your Phone calls unusable due to too much echo

Anonymous

I have setup Your Phone on my PC and Phone Companion on my phone (Nokia 7.1) - both devices have latest software and are fully patched.

While I can make and receive phone calls via the Your Phone app on the PC (and they sound fine at my end) the other parties all complain of excessive echo so that I need to conduct the call on the phone.

My mic and speaker settings are the same as I use for Skype, Zoom, Hangouts, etc. - how do I trouble shoot this?

Is it possibly caused by the mic / speakers on the phone remaining active during the call?

Thanks

Pino

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

Anonymous

I deavticivated AGC in the Mic settings and it worked for me

0 comments

76 additional answers

Anonymous

2021-12-29T21:46:23+00:00

I posted my original question about an echo years ago and there is still no fix. I'm guessing Microsoft hasn't got/ doesn't care/ can't figure out/ a solution to this issue so really. Do what I did. Stop trying and use a cell phone. This is an app that just doesn't cut it.
Was this answer helpful?

0 comments No comments
Anonymous

2021-12-29T05:57:42+00:00

This is what mine looks like:
Was this answer helpful?

0 comments No comments
Anonymous

2021-12-29T05:54:44+00:00

Couldn't find option set microphone for "phone name" Windows 11
Was this answer helpful?

0 comments No comments
Anonymous

2021-12-29T05:44:15+00:00

In Windows 11, I was able to stop the echo on the other side by going into Settings -> System -> Sound -> Volume Mixer. Go down to the "Apps" section and set Microphone for<Phone Name> Hands-Free HF Audio to 0. Not certain why this fixes it for me, but I thought I would put it out there to see if this helps anyone else.
Was this answer helpful?

0 comments No comments