Your Phone calls unusable due to too much echo

Anonymous
2020-06-10T16:06:25+00:00

I have setup Your Phone on my PC and Phone Companion on my phone (Nokia 7.1) - both devices have latest software and are fully patched.

While I can make and receive phone calls via the Your Phone app on the PC (and they sound fine at my end) the other parties all complain of excessive echo so that I need to conduct the call on the phone.

My mic and speaker settings are the same as I use for Skype, Zoom, Hangouts, etc. - how do I trouble shoot this? 

Is it possibly caused by the mic / speakers on the phone remaining active during the call?

Thanks

Pino

Windows for home | Windows 10 | Connect Phone and PC

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2020-10-29T08:40:28+00:00

I deavticivated AGC in the Mic settings and it worked for me

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  1. Anonymous
    2021-09-09T18:54:55+00:00

    I've had this problem from the start since using Your Phone, however it seemed to occur in varying intensities or not at all in some specific setups, independent of whether i was using speakers or a headset.

    My guess is that it is the Bluetooth drivers that cause this issue. Since we need a wifi connection anyway, and Microsoft managed to make LinkToWindows inbuilt into newer Androids, how about running the voice protocol over Wifi as well? If the phones are updated to support it, there should be no reason to still use Bluetooth for this...

    In the end i opted to forward the call from my phone to a SIP client on my pc. This even has inbuilt echo cancellation so i can use speakers and a mic like with any other voip software.

    Microsoft pls fix this.

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  2. Anonymous
    2021-08-14T17:25:50+00:00

    This is not very convenient as (by disconnecting USB part) I lost buttons to turn volume up/down and mute - now I need to use a mouse and Windows controls to achieve the same. However, no echo so I will stick to this workaround hoping that one day I can switch back to USB plug with no echo.

    I have the same echo issues for the other party with using my aux connections unfortunately since my headset is driverless, but for your volume and overall control issues lost with the USB software and control unit I would suggest using VoiceMeeter Banana with Ear Trumpet. Just lookup some YouTube videos on basic setup and tutorials and you should be good. All the EQ , Volume & Input control you should need and more (Free). Just started messing around with them myself. Save & Load multiple custom settings profiles for different situations (Voice call, Multimedia setup, Recording, Gaming, etc...).

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  3. Anonymous
    2021-07-27T02:01:18+00:00

    Disable "Signal Enhancements" in the advanced tab of the mic you want to use, that will clean up the echo and background noise problems in one stroke.

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  4. Anonymous
    2021-06-15T08:38:48+00:00

    One early theory, that I have not been able to prove or disprove yet since intermittent, was the Galaxy was actually not disabling its microphone when connected to Bluetooth. So remote persons voice comes out PC speakers and went back to them via the Galaxy's microphone. Seems unlikely. But if true would exactly create this problem. But I think some of you have the problem even with headphones? If I could reproduce the problem on my landline I would put the Galaxy in another room or under pillows... These things are so sensitive might take putting it plastic bag and put in bucket of water :)

    Has anyone tried moving their phone away from PC ?

    My tests were done using a Headset, so my phone wouldnt be able to pick up anything at all. I still think it's something to do with Microsoft A2DP drivers.

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