Browsers wont work on my PC

Anonymous
2020-06-29T15:40:27+00:00

A short while ago I bought a PC [It's a custom PC made for gaming] from a good buddy of mine so I could have one of my own. After setting everything up and sending me on my way, I tried to get a new internet browser for it so I could comfortably do the things I want. I've run into issues with every browser I've downloaded, and neither he or I have been able to solve the issue.

What typically happens is when I click on a browser to launch it [Google Chrome, Opera GX, or Firefox] it will attempt to launch the browser in question, then a tab will pop up and immediately disappear again, seemingly either shutting itself down for some reason, or the browser hiding itself in my background functions, the tab inaccessible. Microsoft Edge and Internet Explorer will work just fine on my computer despite all this. Any and all assistance would be appreciated greatly.

-Blake

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2020-06-30T01:50:54+00:00

I dont see any suspect startup processes or running processes as a potential cause ... with one exception. I see a process running called wpcmon.exe. This is otherwise known as the Family Safety Monitor. It has a feature that controls Internet browsing and may have been configured in a way that is preventing the browser from launching. Try killing that process from Task Manager (would likely require administrative privileges) and see if the browser launches.

Incidentally, I can see processes running for microsoftedgecp.exe, which is the legacy version of the Microsoft Edge browser, so currently you should download the latest Edge Chromium browser and install it: https://support.microsoft.com/en-us/help/450109...

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  1. Anonymous
    2020-06-29T18:17:34+00:00

    Sadly none of the have worked either.

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  2. Anonymous
    2020-06-29T18:04:49+00:00

    Have you tried to temporarily disable your firewall? let's see if this is causing the browser from working,

    or please try to run these methods to see if we can gather any data

    1. Press on Windows + Q and type CMD, right-click Command prompt and Run as Admin
    2. When Command Prompt opens, enter sfc /scannow and press Enter to run it

    *SFC scan should now start.

    *Keep in mind that this scan can take up to 15 minutes, so don’t interrupt it.

    *Sometimes your Windows installation can become corrupted, causing the problem to exist

    If the problem still persists, or if you were unable to run SFC scan, try using DISM scan instead. To do that, follow these steps:

    1. Open Command Prompt as administrator.
    2. Enter DISM /Online /Cleanup-Image /RestoreHealth and press Enter to run it.
    3. DISM scan will now start.

    *This scan can take more than 15 minutes to complete, so don’t interrupt it.

    *Once the DISM scan is finished, check if the problem is resolved.

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  3. Anonymous
    2020-06-29T17:51:06+00:00

    So I tried the troubleshooter and It didn't really do anything. It said there were no issues detected and wouldn't do anything further.

    As for proxies, I had none set and made sure that everything was off, which it currently is.

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  4. Anonymous
    2020-06-29T17:35:34+00:00

    Please do try the following:

    1. In the search tab type Troubleshooting and hit enter.
    2. Select System and security.
    3. Click Windows update troubleshooter and follow the onscreen instructions.

    if that didn't work, try this

    Press Windows key > Settings > Network & Internet > Proxy = *make sure to turn off proxy

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