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I am presently at version 20H2 OS build 19042.388. KB4568831 is failling to install, it just loops from installing to downloading back to downloading. The following is logger in event viewer
Error Installation Failure: Windows failed to install the following update with error 0x8024200D: 2020-07 Cumulative Update Preview for Windows 10 Version 20H2 for x64-based Systems (KB4568831).
I have ran SFC and DISM with no errors. Deleted files in c:windows\softwaredistribution\downloads with no help. Any ideas
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
As it appears to be an insider update I would post problems in the dedicated Insider Preview forum.
https://answers.microsoft.com/en-us/insider/forum/insider_wintp
Some updates for previews can cause errors this is part of the testing program. Have a read through the forum to see if any other posts offer a resolution.
Yeah at this point it seems like it's a botched update from Microsoft and nothing related to users.
It is not listed because it was unable to install successfully.
While trying to find the issue in the update log (C:/Windows/SoftwareDistribution/Reporting Events.log)
It showed the error code x802400d.
Which could be bypassed by manual installation using Microsoft update catalog.
This worked for me
Hoping that it will work for you too.
Yes i know. I was replying to noellapin who stated they had to uninstall the patch to get the patch to install correctly!! In other words i thought the patch might appear as installed when it wasn't.
In fact they repeated this in a response you further down this page
"And for my case, uninstalling solved the problem."
Anyway following your steps did not work for me either.
It just stated the following updates were not installed:
Update for Windows (KB4568831)
i'm giving up. Can't be that important.
Thank you for your kind suggestion.
I tried to restart/rename Update services/folders, and to install *.msu as you suggested.
But Windows Update still requested to install the already installed KB.
And for my case, uninstalling solved the problem.
It is not listed because it was unable to install successfully.
While trying to find the issue in the update log (C:/Windows/SoftwareDistribution/Reporting Events.log)
It showed the error code x802400d.
Which could be bypassed by manual installation using Microsoft update catalog.
This worked for me
Hoping that it will work for you too.
