Microsoft Flight Simulator 2020 will not work on this device?

Anonymous
2020-07-19T23:20:27+00:00

Hello,

I am excited about the new flight simulator! I just purchased the Premium Deluxe edition from the Microsoft Website and seem to have installed the standard edition. I can see this in the Microsoft Store App. However, the Deluxe and Premium Deluxe edition have an exclamation point by them, and it sais that this will not work on your device for both the Deluxe and Premium Deluxe edition. I am wondering if I will still be able to access all the features of the Premium Deluxe and Deluxe edition because I paid for them. It seems like the two upgrade versions have not been installed, only the standard edition. It also sais the same thing for a lot of my other apps, but I don't use them. Thank you!

Windows for home | Windows 10 | Gaming

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Anonymous
2020-07-26T13:37:55+00:00

I read in a forum many if not all who purchased the premium are seeing the same thing.  Me included.  It was written that as the regular version hasn't really been released, yet, or installed on your computer, the other two upgrades will not work until it is installed.  Guess I'll see if he was right when it is released for install/use.

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  1. Anonymous
    2020-08-30T08:30:27+00:00

    I'm having the same problem. Any luck?

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  2. Anonymous
    2020-08-25T00:06:11+00:00

    Ok, Ruben as of 3 minutes ago I just got the whole premium installed. FINALLY! I had support tell me kinda what I figured for situation. I bought the premium version on a different account I don't even use. Not sure how I why it is still in use. So, I simply had to log in to said account and load the game up and it installed 3.79Gb of premium right then and there. So mine wasn't super technical that goodness.

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  3. Anonymous
    2020-08-24T23:16:57+00:00

    No luck at all, still remains the same damn thing. Can't even install the basic simulator. 

    Damn. I have the standard installed. The premium still has an exclamation point beside it saying that it will not work in this device. Haven't been able to have support help.

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  4. Anonymous
    2020-08-24T22:36:00+00:00

    No luck at all, still remains the same damn thing. Can't even install the basic simulator.

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