Microsoft Flight Simulator 2020 will not work on this device?

Anonymous
2020-07-19T23:20:27+00:00

Hello,

I am excited about the new flight simulator! I just purchased the Premium Deluxe edition from the Microsoft Website and seem to have installed the standard edition. I can see this in the Microsoft Store App. However, the Deluxe and Premium Deluxe edition have an exclamation point by them, and it sais that this will not work on your device for both the Deluxe and Premium Deluxe edition. I am wondering if I will still be able to access all the features of the Premium Deluxe and Deluxe edition because I paid for them. It seems like the two upgrade versions have not been installed, only the standard edition. It also sais the same thing for a lot of my other apps, but I don't use them. Thank you!

Windows for home | Windows 10 | Gaming

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Anonymous
2020-07-26T13:37:55+00:00

I read in a forum many if not all who purchased the premium are seeing the same thing.  Me included.  It was written that as the regular version hasn't really been released, yet, or installed on your computer, the other two upgrades will not work until it is installed.  Guess I'll see if he was right when it is released for install/use.

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  1. Anonymous
    2020-09-01T21:38:08+00:00

    You’re not the first many others of found the same issue.

    Glad to hear you’re up and running and enjoy it is a fabulous piece of software.

    Neil Marsh

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  2. Anonymous
    2020-09-01T15:14:41+00:00

    Hi all, I was having the issue with the missing content and the 'not compatible' message in the store. Eventually figured out that the XBOX login had me signed into a different account that I rarely use, rather than my Microsoft store one. Signed out of the XBOX profile from FS and then logged in with the account that I purchased the game with, now downloading all the additional content. No idea why it had me logged in to this different account, but at least it's sorted. Hope this helps someone.

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  3. Anonymous
    2020-08-31T21:27:15+00:00

    Yes,

    I posted how I resolved my issue, check posts

    hope you have some luck

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  4. Anonymous
    2020-08-31T13:51:05+00:00

    same problem here .....

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