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Hello,
I am excited about the new flight simulator! I just purchased the Premium Deluxe edition from the Microsoft Website and seem to have installed the standard edition. I can see this in the Microsoft Store App. However, the Deluxe and Premium Deluxe edition have an exclamation point by them, and it sais that this will not work on your device for both the Deluxe and Premium Deluxe edition. I am wondering if I will still be able to access all the features of the Premium Deluxe and Deluxe edition because I paid for them. It seems like the two upgrade versions have not been installed, only the standard edition. It also sais the same thing for a lot of my other apps, but I don't use them. Thank you!
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I read in a forum many if not all who purchased the premium are seeing the same thing. Me included. It was written that as the regular version hasn't really been released, yet, or installed on your computer, the other two upgrades will not work until it is installed. Guess I'll see if he was right when it is released for install/use.
Good to see it working
Yup. Did some research on how to tell windows where to put the "app". Restarted the installer, and all installed. Everything I paid for. Sadly, have only had time to do one very short flight.
I did indeed get everything to install. Received all I paid for. Took a little research online to get the installer program to put FS2020 where I wanted it, but accomplished this as well.
It sounds as if it is installed but just won't run or run properly. I suggest clearing and resetting your paging file. Type 'paging file' into your Windows search bar for how to do this. Also, you could try running sfc /scannow in an administrator command prompt window which can solve many problems. Just Google on how to do this if you are unfamiliar with sfc and DISM commands. But I have also noticed that I sometimes need to hit enter a few times where it says 'press any key'; don't know why but all works well once I get beyond that.
