Windows Live Mail cannot display message after Windows 10 update

Anonymous
2020-07-18T21:58:04+00:00

My laptop recently updated windows 10 (I think #1909) on it's own.  After the update, my Windows Live Mail quit working.  It downloads the message headers/titles, so I know it's connecting to the gmail server, but when I try to open the message, I get the error, "Message Can't be Displayed.  Windows live mail encountered an unexpected problem while displaying this message. Check your computer for low memory or disk space and try again."  I have plenty of memory and disk space.  Thanks for any suggestions!  (And yes, I know I should go to a newer email client, but I have too much wrapped up in Windows Live and just want to fix it!)  Rick

Windows for home | Windows 10 | Windows update

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Anonymous
2020-10-11T18:36:50+00:00

Yes, I'll modify the instructions.

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  1. Anonymous
    2020-11-03T19:25:10+00:00

    Worked for me. You are a legend, thanks

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  2. Anonymous
    2020-11-04T21:50:02+00:00

    FIXED!  TESTED, FIXED!!!!

    Thanks to our German colleague, WLMUSER2004

    The actual response on the Microsoft forum follows:

    https://answers.microsoft.com/de-de/...2-7fe6fdba642c

    Simple fix, Worked for me! WLM gets corrupted during the update.

    Regedit:

    In the registry under

    Computer \ HKEY_CURRENT_USER \ SOFTWARE \ Microsoft \ Windows Live Mail

    Create these 3 32-bit DWORD entries (were not available for me) or change to 1 if they exist

    RecreateFolderIndex = 1

    RecreateStreamIndex = 1

    RecreateUIDLIndex = 1

    Restart Windows Live Mail. Then the message display goes back to normal for me and the 3 values ​​in the registry are reset to 0. Can be left as it is.

    SCREW YOU MICROSOFT!  Stop trying to break legacy software if the replacement you offer is awful!

    Hi John,

    Just updated win 10 yesterday now I'm having the same issue. Is it possible for you to break these instructions down in PC for dummies format. I am OK with doing things on my PC with instructions. I built my own about 10 years ago and still going strong. I need help with the programming part.

    Thanks so much in advance if you can,

    Dan

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  3. Anonymous
    2020-11-04T21:57:14+00:00

    Made it through

    Computer \ HKEY_CURRENT_USER \ SOFTWARE \ Microsoft \ Windows Live Mail

    But I don't understand the rest

    Create these 3 32-bit DWORD entries (were not available for me) or change to 1 if they exist

    RecreateFolderIndex = 1

    RecreateStreamIndex = 1

    RecreateUIDLIndex = 1

    Restart Windows Live Mail. Then the message display goes back to normal for me and the 3 values ​​in the registry are reset to 0. Can be left as it is.

    Thanks

    Dan

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  4. Anonymous
    2020-11-04T22:16:44+00:00

    ok I got to this part

    RecreateFolderIndex = 1

    do I put the "= 1" in the description? I did it both ways and it still didn't work.  I put the 1 in Hexadecimal is that correct?

    Sorry to be a pest I'm trying!☺

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