Yes, I'll modify the instructions.
Windows Live Mail cannot display message after Windows 10 update
My laptop recently updated windows 10 (I think #1909) on it's own. After the update, my Windows Live Mail quit working. It downloads the message headers/titles, so I know it's connecting to the gmail server, but when I try to open the message, I get the error, "Message Can't be Displayed. Windows live mail encountered an unexpected problem while displaying this message. Check your computer for low memory or disk space and try again." I have plenty of memory and disk space. Thanks for any suggestions! (And yes, I know I should go to a newer email client, but I have too much wrapped up in Windows Live and just want to fix it!) Rick
Windows for home | Windows 10 | Windows update
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Anonymous
2020-11-05T21:10:35+00:00 Yeah not sure why but it's not working for me. I tried 32 bit 64 bit with a "1" with a "0".
I have even rebooted to see if that changed anything. Do you have to close the registry for it to take affect? I copy and pasted the "recreatefolderIndex" into the registry from this feed could that make a difference if I typed them out instead?
Any other suggestions I am game and appreciate all your advise.
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Anonymous
2020-11-05T22:18:58+00:00 Make sure the values are exactly as given. it's not "recreatefolderIndex" but "RecreateFolderIndex", same with the other two values. Mind the capitalization and there should be no (trailing) spaces.
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Anonymous
2020-11-05T22:21:51+00:00 First off, it sounds from your correspondence you are probably not experienced enough to be messing with your registry.
The instructions are clear, I'll try and make them clearer:
In the registry, find the exact folder below: Hit the windows button, then type 'regedit' then enter to get into the registry. Make sure to follow the correct path.
Computer \ HKEY_CURRENT_USER \ SOFTWARE \ Microsoft \ Windows Live Mail
Create these 3 32-bit DWORD entries by doing the following: (Note, if they already exist, don't create more new ones. And check your spelling including capital letters.)
Highlight the WindowsLiveMail folder above, then right click on it. A menu will appear. Select New-> DWORD (32 bit)
This will create a new entry in the bottom of the list on the right called New Value. Right click this icon, and select 'modify'.
In the value name field, enter one of the names below EXACTLY as you see it.....without the = 1. Change the '0' to a 1 in the Value Data box. Hit ok.
RecreateFolderIndex = 1
RecreateStreamIndex = 1
RecreateUIDLIndex = 1
Repeat this for the next 2 items.
*Note, if these DWORDs already appear in the list, don't create a new one, but modify their value to 1.
Close the registry. Reboot.
Restart Windows Live Mail. Then the message display goes back to normal for me and the 3 values in the registry are reset to 0. Can be left as it is.
No one really knows what will happen if you screwed this up the first time and maybe only entered one or two of the values correctly. All I can say is, this worked for everyone else that used the method.