Windows Live Mail cannot display message after Windows 10 update

Anonymous
2020-07-18T21:58:04+00:00

My laptop recently updated windows 10 (I think #1909) on it's own.  After the update, my Windows Live Mail quit working.  It downloads the message headers/titles, so I know it's connecting to the gmail server, but when I try to open the message, I get the error, "Message Can't be Displayed.  Windows live mail encountered an unexpected problem while displaying this message. Check your computer for low memory or disk space and try again."  I have plenty of memory and disk space.  Thanks for any suggestions!  (And yes, I know I should go to a newer email client, but I have too much wrapped up in Windows Live and just want to fix it!)  Rick

Windows for home | Windows 10 | Windows update

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Anonymous
2020-10-11T18:36:50+00:00

Yes, I'll modify the instructions.

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  1. Anonymous
    2020-07-20T13:05:01+00:00

    Hi Rick, windows live mail is out of support - https://support.microsoft.com/en-in/help/18614

    The support ended in 2017, I would recommend you to use windows Mail app instead that comes with windows 10.

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  2. Anonymous
    2020-07-19T16:13:20+00:00

    Hi Chander,

    Thanks for your help!

    I went to your first link.  I checked for updates and none are listed.

    The current settings for apps lists only "uninstall", no longer uninstall or repair for Windows Live Essentials.  I didn't  uninstall as I don't think Windows Live is currently available to reinstall?

    Also, the link in the lower part about backup and restore for Windows Live Mail is no longer working.

    I also checked out the second link you recommended.  Those links also no longer work.

    Thanks for any other suggestions!  I assume this is just some setting that was changed in the windows 10 update.

    Rick

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  3. Anonymous
    2020-07-18T22:16:46+00:00

    Hello RIck,

    My Name is Chander, a Microsoft Independent Advisor and a fellow Windows 10 user like you. I hope I can help you on your concern.

    Please check the solutions that are specified in the link below that can address this specific issue.

    https://answers.microsoft.com/en-us/windowslive...

    https://answers.microsoft.com/en-us/windowslive...

    Let me know if you have any questions or concerns.

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