Windows Live Mail cannot display message after Windows 10 update

Anonymous
2020-07-18T21:58:04+00:00

My laptop recently updated windows 10 (I think #1909) on it's own.  After the update, my Windows Live Mail quit working.  It downloads the message headers/titles, so I know it's connecting to the gmail server, but when I try to open the message, I get the error, "Message Can't be Displayed.  Windows live mail encountered an unexpected problem while displaying this message. Check your computer for low memory or disk space and try again."  I have plenty of memory and disk space.  Thanks for any suggestions!  (And yes, I know I should go to a newer email client, but I have too much wrapped up in Windows Live and just want to fix it!)  Rick

Windows for home | Windows 10 | Windows update

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Anonymous
2020-10-11T18:36:50+00:00

Yes, I'll modify the instructions.

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  1. Anonymous
    2020-11-05T10:40:53+00:00

    I HAVE THE SAME QUESTION

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  2. Anonymous
    2020-11-04T23:14:46+00:00

    Once you have the three new Dwords created, just right click on them, click on "Modify" and then you can change the value.  By the way, my values did not all go to zeros, but WLM is working fine.

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  3. Anonymous
    2020-11-04T22:16:44+00:00

    ok I got to this part

    RecreateFolderIndex = 1

    do I put the "= 1" in the description? I did it both ways and it still didn't work.  I put the 1 in Hexadecimal is that correct?

    Sorry to be a pest I'm trying!☺

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  4. Anonymous
    2020-11-04T21:57:14+00:00

    Made it through

    Computer \ HKEY_CURRENT_USER \ SOFTWARE \ Microsoft \ Windows Live Mail

    But I don't understand the rest

    Create these 3 32-bit DWORD entries (were not available for me) or change to 1 if they exist

    RecreateFolderIndex = 1

    RecreateStreamIndex = 1

    RecreateUIDLIndex = 1

    Restart Windows Live Mail. Then the message display goes back to normal for me and the 3 values ​​in the registry are reset to 0. Can be left as it is.

    Thanks

    Dan

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