Windows Live Mail cannot display message after Windows 10 update

Anonymous
2020-07-18T21:58:04+00:00

My laptop recently updated windows 10 (I think #1909) on it's own.  After the update, my Windows Live Mail quit working.  It downloads the message headers/titles, so I know it's connecting to the gmail server, but when I try to open the message, I get the error, "Message Can't be Displayed.  Windows live mail encountered an unexpected problem while displaying this message. Check your computer for low memory or disk space and try again."  I have plenty of memory and disk space.  Thanks for any suggestions!  (And yes, I know I should go to a newer email client, but I have too much wrapped up in Windows Live and just want to fix it!)  Rick

Windows for home | Windows 10 | Windows update

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Anonymous
2020-10-11T18:36:50+00:00

Yes, I'll modify the instructions.

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  1. Anonymous
    2020-10-11T19:14:43+00:00

    It's such a good product, isn't it?

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  2. Anonymous
    2020-10-11T18:56:43+00:00

    It's so nice to have WLM back!!!  Thanks so much, John!

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  3. Anonymous
    2020-10-11T17:12:29+00:00

    Cancel the last message--the 32-bit DWORDs made it work for me!

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  4. Anonymous
    2020-10-11T17:11:15+00:00

    Hi John,

    I'm not super computer literate, but tried the fix today. 

    I created 64-bit DWORD entries as you described, set the values to 1 and restarted WLM.  I haven't used WLM for months, so it downloaded a bunch of emails, but I'm still getting the "Cannot Display..." message.

    I've restarted several times and also tried manually setting the values to 0.

    I'm trying 32-bit DWORDs right now.

    Each time I restart WLM, it downloads emails in all the folders, but even then I still get the "Cannot Display..." 

    Any Suggestions?

    Thanks for any help!

    Rick

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