snip and sketch not working

Anonymous
2020-07-01T12:16:12+00:00

My snip and sketch tool has stopped working. I open the app, select new, highlight the area to snip but then nothing happens. I have tried refreshing the app and uninstalling and reinstalling but neither have resolved the issue.

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2020-07-01T12:17:33+00:00

    Hello PlanetBOFA,

    Good day!

    I'm Jericho, a fellow customer and an individual advisor. I am happy to assist you!

    In several cases, corrupted or missing system files that are related to your drivers can lead to this error.

    1. Press the Windows key or click start, type in CMD right-click and click on "Run as an administrator".
    2. Type in: sfc /scannow
    3. Press Enter. Wait until it finishes.
    4. Type in: DISM /Online /Cleanup-Image /RestoreHealth
    5. Hit enter. Wait until it finishes.
    6. Restart your computer and see if that solves the issue.

    Hope that helps! Please let me know how it goes.

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