Windows 10 Update 2004 / 20H2 - Error 0xc1900101

Anonymous
2020-07-21T19:15:15+00:00

Windows specifications

Edition Windows 10 Education
Version 1909
Installed on 2019-06-25
OS build 18363.959
Arch. Type x86_64
Insider program No

Device specifications

Processor AMD Ryzen 5 1600X 6c/12t 3.6GHz
BIOS Mode UEFI
Motherboard Asrock AB350 Pro4
RAM 16 GB

Issue

I downloaded the Feature Update 2004 and tried to installed it 3 times. Each time all went good without error, then it ask for restart, so I click the "Restart and Update", then it reboot (1st time) but before accessing the authentication page it reboot again (2nd time) then again before accessing the authentication page it reboot again (3rd time) this time it's really longer (as if the update was finally applying), it goes to teh authentication page. I log in, then I check and the I'm still at update 1909.

In the Windows update history I can see an error code: 0xc1900101. Nowhere else I can see an error.

The two first times I tried to update and it fails when I went in Windows Update and clicked "Check for updates" I saw the 2004 update available and was able to download and install it again. But since last try it now tells me I'm up to date yet I'm still at update 1909 and 2004 failed to apply.

PS: I have Core Protection disabled.

PS2: Windows Update troubleshooter says all is fine.

Additional information

From systeminfo:

Hotfix(s):                 23 Hotfix(s) Installed.
                           [01]: KB4565633
                           [02]: KB4497165
                           [03]: KB4498523
                           [04]: KB4503308
                           [05]: KB4506933
                           [06]: KB4508433
                           [07]: KB4509096
                           [08]: KB4515383
                           [09]: KB4516115
                           [10]: KB4517245
                           [11]: KB4520390
                           [12]: KB4521863
                           [13]: KB4524569
                           [14]: KB4525419
                           [15]: KB4528759
                           [16]: KB4537759
                           [17]: KB4538674
                           [18]: KB4541338
                           [19]: KB4552152
                           [20]: KB4560959
                           [21]: KB4561600
                           [22]: KB4565554
                           [23]: KB4565483

Windows for home | Windows 10 | Windows update

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Answer accepted by question author
Anonymous
2021-04-17T12:05:03+00:00

If you experience this issue on ASRock motherboard make sure that you've updated to the latest available BIOS.

Then Enter the BIOS (F2) and Turn off (Compatibility Support Module) 

After you changed the BIOS setting run Windows10Upgrade9252.exe available for download on microsoft website url: http://go.microsoft.com/fwlink/?LinkID=799445

Problem solved.

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  1. Anonymous
    2020-08-19T12:58:59+00:00

    Same Problem here with ASUS N56VZ Notebook (2012)...

    After many attempts to solve the 0xc1900101 error, I figured out there were too many entries in the BCD (Boot Configuration Data) orphaned and the redirection-entries linked to deleted partitions ..

    Solution is to delete the orphaned entries:

    To show the BCD entries:

    1) Start command prompt: hit start, type in "cmd" and by pressing shift+ctrl press enter to start cmd-prompt with admin-rights

    1. Type "bcdedit /enum all" in the opened command-prompt window and press enter. Now you get a list with all entries of the BCD Data, one named "Windows Boot Manager" and two "Windows Boot Loader" entries.

    On my N56VZ Notebook there were 5 entries named "Windows Boot Loader". I had to delete 3 of them to get the 2020h2 update running.

    To find out the wrong "Windows Boot Loader"-entries:

    1) find the string after "resumeobject" in the list of the "Windows Boot Manager". (i.e. {f769421f-c665-11ea-9d4b-a58aceca50cd} )
    2) Search this string in the "Windows Boot Loader" entries under "resumeobject". The entry beginning with that number and the other with the string "{current}" are the right ones.

    3) Delete the other (orphaned) entries of "Windows Boot Loader" (orphaned entries show under "device" some "?"-Symbols ) with the tool "Visual BCD", simply search for it.

    After that procedere, Windows Update was able to run the full update to Win 10 2004 :)

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  3. Anonymous
    2020-08-14T19:11:06+00:00

    Excellent thank you... works perfectly!! Kudos Wojciech :)

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  4. Anonymous
    2020-08-11T03:41:58+00:00

    I have a Pro4 AB350, I THINK it's the motherboard with some incompatibilities.

    Got 3 failures, now my Updates is telling me to wait until it's approved. Something tells me, it's the board....

    Just wait it out really...that's what I've been doing. It will come.

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