BSOD

Anonymous
2020-06-23T10:17:05+00:00

I faced a bsod an hour or so ago. It was DRIVER IRQL NOT LESS OR EQUAL and I think its related with a sound driver. And also an IRQL NOT LESS OR EQUAL.

here are mini dumps.

https://1drv.ms/u/s!Ak1BSL2xF\_d8g2j-rVwH\_hOTWr3M?e=CDzXnd

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2020-06-27T19:50:31+00:00

Hello,

The ntoskrnl.exe doesn't point to any specific issue. Most BSOD will have ntoskrnl.exe but will also indicate a specific component with a the problem.

Kernel is generally referring to processing, but in your case that could be CPU, or could be the motherboard.

Rdyboost.sys is a Windows driver. A driver is a small software program that allows your computer to communicate with hardware or connected devices. This means that a driver has direct access to the internals of the operating system, hardware etc.

Again this could mean virtually anything connected to the motherboard.

It does indicate a motherboard problem, but without the vendor assistance in troubleshooting it will be difficult to ascertain what part is the problem.

In the past when i'm liaised with hardware vendors over problems such as this, more often they themselves even replace the parts out rather than try and troubleshoot now.

As I recommended before, due to the age of your system, if you do replace the motherboard, you may consider replacing the CPU and memory at the same time.

I understand the frustration of Windows 10 behaving like this especially after you have spent time on trying to resolve this issue already.

Thanks again for your patience.

Was this answer helpful?

0 comments No comments

56 additional answers

Sort by: Oldest
  1. Anonymous
    2020-06-27T08:27:00+00:00

    If no corrupted system files were found using sfc /scannow in the previous state, then I suggest you to try the following steps:

    Open command prompt by pressing Windows key + X and selecting “Command prompt admin”.

    In command prompt, type the following commands and press Enter after each command:

                DISM.exe /Online /Cleanup-image /Scanhealth
    
    
    
                DISM.exe /Online /Cleanup-image /Restorehealth
    

    Close the command prompt and restart the PC and check if it works.

    Was this answer helpful?

    0 comments No comments
  2. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more

  3. Anonymous
    2020-06-27T08:43:25+00:00

    Please also try the

    DISM.exe /Online /Cleanup-image /Scanhealth

    DISM.exe /Online /Cleanup-image /Restorehealth

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2020-06-27T09:49:54+00:00

    Hi, 

    Try to find out what driver causes you system to crash, by following the instructions in this tutorial:

    https://www.wintips.org/find-out-which-driver-cause-windows-to-crash-with-bsod/

    Hope this helps!

    Was this answer helpful?

    0 comments No comments