BSOD

Anonymous
2020-06-23T10:17:05+00:00

I faced a bsod an hour or so ago. It was DRIVER IRQL NOT LESS OR EQUAL and I think its related with a sound driver. And also an IRQL NOT LESS OR EQUAL.

here are mini dumps.

https://1drv.ms/u/s!Ak1BSL2xF\_d8g2j-rVwH\_hOTWr3M?e=CDzXnd

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2020-06-27T19:50:31+00:00

Hello,

The ntoskrnl.exe doesn't point to any specific issue. Most BSOD will have ntoskrnl.exe but will also indicate a specific component with a the problem.

Kernel is generally referring to processing, but in your case that could be CPU, or could be the motherboard.

Rdyboost.sys is a Windows driver. A driver is a small software program that allows your computer to communicate with hardware or connected devices. This means that a driver has direct access to the internals of the operating system, hardware etc.

Again this could mean virtually anything connected to the motherboard.

It does indicate a motherboard problem, but without the vendor assistance in troubleshooting it will be difficult to ascertain what part is the problem.

In the past when i'm liaised with hardware vendors over problems such as this, more often they themselves even replace the parts out rather than try and troubleshoot now.

As I recommended before, due to the age of your system, if you do replace the motherboard, you may consider replacing the CPU and memory at the same time.

I understand the frustration of Windows 10 behaving like this especially after you have spent time on trying to resolve this issue already.

Thanks again for your patience.

Was this answer helpful?

0 comments No comments

56 additional answers

Sort by: Oldest
  1. Anonymous
    2020-06-25T08:41:46+00:00

    Thank you I will try that if I face another BSOD again in near time.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2020-06-25T08:55:02+00:00

    Feel free to ask back any questions and let me know how it goes.

    If you don't have any more questions, feel free to choose a rating and let us know whether this information was helpful to you!"

    Thanks again

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2020-06-26T05:57:53+00:00

    Till yesterday everything was fine until I faced a crash in CSGO while I was playing it. When i was playing it , the screen got freezed , I waited for few seconds and then pressed ALT + TAB and then the game crashed on its own.

    Today when I started my PC it stay stucked on Welcome Screen , I restarted again it stay stucked , after I restarted the third time then the windows booted normally. I saw 2 new dump files in my minidump folder , I've given the link below. I just ran a sfc check but there aren't any corrupt system files

    https://1drv.ms/u/s!Ak1BSL2xF\_d8g2j-rVwH\_hOTWr3M?e=JPb1x7

    Thank you

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2020-06-26T06:22:23+00:00

    Hello

    The DMP file indicates the error 0x000001c7

    https://docs.microsoft.com/en-us/windows-hardwa...

    Windows Memory Diagnostics Tool

    To investigate if this bug check is caused by defective RAM hardware, run the Windows Memory Diagnostics tool. In the control panel search box, type Memory, and then click Diagnose your computer's memory problems.‌ After the test is run, use Event viewer to view the results under the System log. Look for the MemoryDiagnostics-Results entry to view the results.

    Was this answer helpful?

    0 comments No comments