BSOD

Anonymous
2020-06-23T10:17:05+00:00

I faced a bsod an hour or so ago. It was DRIVER IRQL NOT LESS OR EQUAL and I think its related with a sound driver. And also an IRQL NOT LESS OR EQUAL.

here are mini dumps.

https://1drv.ms/u/s!Ak1BSL2xF\_d8g2j-rVwH\_hOTWr3M?e=CDzXnd

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2020-06-27T19:50:31+00:00

Hello,

The ntoskrnl.exe doesn't point to any specific issue. Most BSOD will have ntoskrnl.exe but will also indicate a specific component with a the problem.

Kernel is generally referring to processing, but in your case that could be CPU, or could be the motherboard.

Rdyboost.sys is a Windows driver. A driver is a small software program that allows your computer to communicate with hardware or connected devices. This means that a driver has direct access to the internals of the operating system, hardware etc.

Again this could mean virtually anything connected to the motherboard.

It does indicate a motherboard problem, but without the vendor assistance in troubleshooting it will be difficult to ascertain what part is the problem.

In the past when i'm liaised with hardware vendors over problems such as this, more often they themselves even replace the parts out rather than try and troubleshoot now.

As I recommended before, due to the age of your system, if you do replace the motherboard, you may consider replacing the CPU and memory at the same time.

I understand the frustration of Windows 10 behaving like this especially after you have spent time on trying to resolve this issue already.

Thanks again for your patience.

Was this answer helpful?

0 comments

56 additional answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2020-06-23T13:06:55+00:00

    Please refer this: Click on the first site which comes after searching this link.

    https://www.****/knowledge/video-tdr-failure-atikmpag-sys-windows-10-solved/

    Was this answer helpful?

    0 comments
  2. Anonymous
    2020-06-24T14:33:23+00:00

    Hi Shivam_itr,

    I'm Paul, a Microsoft Community Member. I hope I can help you with your concern.

    I suggest that you download and install the graphics card driver and audio driver from your device manufacturer's site.

    I hope this helps. Feel free to ask back any questions and keep me posted.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2020-06-24T14:57:07+00:00

    I have the latest drivers for sound (VIA) but I have the version for graphics driver which was installed by windows 10 on its own which is 432.00. I didn't have the latest graphics drive because I am not able to sign-in in GeForce due to some specific reason. 

    And thanks for the reply , answers by good advisors are rare in Microsoft Community .

    Thank yoou for your concern

    Was this answer helpful?

    0 comments
  4. Anonymous
    2020-06-24T16:10:46+00:00

    Hi, my name is Nigel and I am an Independent Advisor here to try and work with you on this issue you are having.

    Initially please ensure both your Windows Updates are up to date.

    Also check that all your drivers are patched to the latest version on the vendor website. If you want to provide your machine make/model and service tag, or is a custom PC the motherboard and video card details I can provide you with links to the drivers.

    Next to check is what applications or processes are running at Start-Up and also in the background.

    Often as well the use of 3rd party Antivirus | Firewall products can have a significant impact on performance and cause BSOD and may be worth removing at least to check whether it is contributing to your problem.

    1. Run msconfig

    Choose Services tab

    Tick 'Hide all Microsoft Services'

    Change all remaining services to disabled

    Restart and check for BSOD occurrences

    1. Run msconfig

    Choose Startup tab

    Press Open Task Manager

    Change all Start-Up software to Disabled

    Restart and check for BSOD occurrences

    Again, please make sure all Windows Updates are installed, and that your drivers and hardware vendor applications are updated.

    Hope this helps!

    Feel free to ask back any questions and let me know how it goes.

    If you don't have any more questions, feel free to choose a rating and let us know whether this information was helpful to you!"

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

    Was this answer helpful?

    0 comments