BSOD

Anonymous
2020-06-23T10:17:05+00:00

I faced a bsod an hour or so ago. It was DRIVER IRQL NOT LESS OR EQUAL and I think its related with a sound driver. And also an IRQL NOT LESS OR EQUAL.

here are mini dumps.

https://1drv.ms/u/s!Ak1BSL2xF\_d8g2j-rVwH\_hOTWr3M?e=CDzXnd

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2020-06-27T19:50:31+00:00

Hello,

The ntoskrnl.exe doesn't point to any specific issue. Most BSOD will have ntoskrnl.exe but will also indicate a specific component with a the problem.

Kernel is generally referring to processing, but in your case that could be CPU, or could be the motherboard.

Rdyboost.sys is a Windows driver. A driver is a small software program that allows your computer to communicate with hardware or connected devices. This means that a driver has direct access to the internals of the operating system, hardware etc.

Again this could mean virtually anything connected to the motherboard.

It does indicate a motherboard problem, but without the vendor assistance in troubleshooting it will be difficult to ascertain what part is the problem.

In the past when i'm liaised with hardware vendors over problems such as this, more often they themselves even replace the parts out rather than try and troubleshoot now.

As I recommended before, due to the age of your system, if you do replace the motherboard, you may consider replacing the CPU and memory at the same time.

I understand the frustration of Windows 10 behaving like this especially after you have spent time on trying to resolve this issue already.

Thanks again for your patience.

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  1. Anonymous
    2020-06-27T11:12:44+00:00

    Thank you

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  2. Anonymous
    2020-06-27T11:11:34+00:00

    Thank you 

    I am sending a complete memory dump soon.

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  3. Anonymous
    2020-06-27T11:05:20+00:00

    Hello thank you for helping me out . This was the best reply and looks like I've found what was causing these issues.

    I downloaded Blue Screen View. It tested all 5 of my dump files and the error causing driver is ntoskrnl.exe and its caused with the same address which is ntoskrnl.exe+3dda20 in every dump file.

    Thank you again and please explain me , what I have to do now.

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  4. Anonymous
    2020-06-27T11:04:44+00:00

    Hello

    As well as the mini dump we can get information from the memory.dmp file.

    This is generated separately from the others.

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