BSOD

Anonymous
2020-06-23T10:17:05+00:00

I faced a bsod an hour or so ago. It was DRIVER IRQL NOT LESS OR EQUAL and I think its related with a sound driver. And also an IRQL NOT LESS OR EQUAL.

here are mini dumps.

https://1drv.ms/u/s!Ak1BSL2xF\_d8g2j-rVwH\_hOTWr3M?e=CDzXnd

Windows for home | Windows 10 | Performance and system failures

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Anonymous
2020-06-27T19:50:31+00:00

Hello,

The ntoskrnl.exe doesn't point to any specific issue. Most BSOD will have ntoskrnl.exe but will also indicate a specific component with a the problem.

Kernel is generally referring to processing, but in your case that could be CPU, or could be the motherboard.

Rdyboost.sys is a Windows driver. A driver is a small software program that allows your computer to communicate with hardware or connected devices. This means that a driver has direct access to the internals of the operating system, hardware etc.

Again this could mean virtually anything connected to the motherboard.

It does indicate a motherboard problem, but without the vendor assistance in troubleshooting it will be difficult to ascertain what part is the problem.

In the past when i'm liaised with hardware vendors over problems such as this, more often they themselves even replace the parts out rather than try and troubleshoot now.

As I recommended before, due to the age of your system, if you do replace the motherboard, you may consider replacing the CPU and memory at the same time.

I understand the frustration of Windows 10 behaving like this especially after you have spent time on trying to resolve this issue already.

Thanks again for your patience.

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  1. Anonymous
    2020-06-27T08:19:02+00:00

    Hi,

    Thanks for coming back to me.

    Try the below and check if it helps:

    Step 1: Run the System maintenance troubleshooter.

    System Maintenance troubleshooter finds and clean up unused files and shortcuts and performs maintenance tasks.

    Type “Troubleshooting” in the Search box and hit Enter.

    Select “System Maintenance” from the Troubleshooter window.

    Select “Advance” and click on “Run as Administrator”.

    Click “Next” and follow the on-screen instructions to complete the troubleshooting process.

    If that does not work try running the following and see if any errors are detected.

    sfc /scannow

    Feel free to ask back any questions and let me know how it goes.

    If you don't have any more questions, feel free to choose a rating and let us know whether this information was helpful to you!"

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  2. Anonymous
    2020-06-27T08:12:41+00:00

    Hello ! I am here again .

    I am now facing a new issue in my PC.

    In between running my PC freezes, the keyboard and mouse stops responding and my monitor screen stay freezed I then had to restart my PC. I've faced this problem 2nd time now , so I think I must take an advise from you.

    In addition to that , I've faced this problem before also on my previous windows 10 enterprise.

    I will try to run windows memory diagnostic again . hope this time it doesn't freeze.

    Thank you

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  3. Anonymous
    2020-06-26T08:17:15+00:00

    Good luck! Hopefully that will help the issue and you don't have to look at the hardware being an issue any further.

    Feel free to ask back any questions and let me know how it goes.

    If you don't have any more questions, feel free to choose a rating and let us know whether this information was helpful to you!"

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  4. Anonymous
    2020-06-26T08:09:34+00:00

    Now I've finally updated my bios.

    Thank you for helping me till here. I will let you know if I face any BSOD or crash now .

    Thank you again

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