BSOD

Anonymous
2020-06-23T10:17:05+00:00

I faced a bsod an hour or so ago. It was DRIVER IRQL NOT LESS OR EQUAL and I think its related with a sound driver. And also an IRQL NOT LESS OR EQUAL.

here are mini dumps.

https://1drv.ms/u/s!Ak1BSL2xF\_d8g2j-rVwH\_hOTWr3M?e=CDzXnd

Windows for home | Windows 10 | Performance and system failures

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Anonymous
2020-06-27T19:50:31+00:00

Hello,

The ntoskrnl.exe doesn't point to any specific issue. Most BSOD will have ntoskrnl.exe but will also indicate a specific component with a the problem.

Kernel is generally referring to processing, but in your case that could be CPU, or could be the motherboard.

Rdyboost.sys is a Windows driver. A driver is a small software program that allows your computer to communicate with hardware or connected devices. This means that a driver has direct access to the internals of the operating system, hardware etc.

Again this could mean virtually anything connected to the motherboard.

It does indicate a motherboard problem, but without the vendor assistance in troubleshooting it will be difficult to ascertain what part is the problem.

In the past when i'm liaised with hardware vendors over problems such as this, more often they themselves even replace the parts out rather than try and troubleshoot now.

As I recommended before, due to the age of your system, if you do replace the motherboard, you may consider replacing the CPU and memory at the same time.

I understand the frustration of Windows 10 behaving like this especially after you have spent time on trying to resolve this issue already.

Thanks again for your patience.

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  2. Anonymous
    2020-06-23T11:32:24+00:00

    I faced a BSoD problem today, 1 week after upgrading to Version 2004 feature update. 

    The error shows

    VIDEO TDR FAILURE 

    atikmpag.sys failed. 

    Here's what i have tried so far- 

     1.Tried rebooting several times 

    1. Restore to a previous setting 
    2. Uninstall latest updates (2004 version updates)
    3. Reset the PC (without data erasing).

    The error is stil persistent. Please help.

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  3. Anonymous
    2020-06-23T11:21:02+00:00

    Ya I updated all drivers except the graphics (GeForce) and audio(via) , through driver easy. And my windows is fully updated.

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  4. Anonymous
    2020-06-23T10:38:16+00:00

    Hi,

    yes, it looks right. Have you updated your drivers recently from the manufacturers website, rather than rely upon those in Windows updates? Especially since there was a big feature update recently it might need that.
    

    Thanks

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