BSoD after update to Version 2004

Anonymous
2020-06-23T11:35:03+00:00

I faced a BSoD problem today, 1 week after upgrading to Version 2004 feature update. 

The error shows 

VIDEO TDR FAILURE 

atikmpag.sys failed. 

Here's what i have tried so far- 

 1.Tried rebooting several times 

  1. Restore to a previous setting 
  2. Uninstall latest updates (2004 version updates)
  3. Reset the PC (without data erasing).

The error is stil persistent. Please help.

Windows for home | Windows 10 | Performance and system failures

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  1. DaveM121 935.1K Reputation points Independent Advisor
    2020-06-25T10:32:58+00:00

    Hi Harshvardhan

    In version 1903 your Radeon graphics should work properly . . .

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  2. Anonymous
    2020-06-25T10:31:24+00:00

    Well in that case, do I still need to disable the Radeon Graphics after installation?

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  3. DaveM121 935.1K Reputation points Independent Advisor
    2020-06-25T10:22:44+00:00

    Hi Harshvardhan

    I would recommend version 1903, it is a very stable version and would suit your hardware better . . .

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  4. Anonymous
    2020-06-25T10:11:44+00:00

    Hey Dave,

    I have another PC with me now 

    I also see a win10 1903 version in the above link. Would you recommend trying that instead of 1909 as it already failed yesterday??

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  5. DaveM121 935.1K Reputation points Independent Advisor
    2020-06-25T08:43:04+00:00

    Hi Harshvardhan

    Create that USB with version 1909 on it using the steps above

    Then MVP Greg Carmack provides a full walk-through on how to clean install Windows 10 using that USB on this link:

    https://answers.microsoft.com/en-us/windows/for...

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