edgeAADSTS50196: The server terminated an operation because it encountered a client request loop. Please contact your app vendor.

Anonymous
2020-06-24T02:31:34+00:00

when ever i click on learn more in the store it openns browser and i get this

Request Id: 11de9ee9-6389-4929-a36e-892bbbe3d800

Correlation Id: 8dafeada-829f-47a8-8df4-48d9e29add02

Timestamp: 2020-06-24T02:14:17Z

Message: AADSTS50196: The server terminated an operation because it encountered a client request loop. Please contact your app vendor.

Windows for home | Windows 10 | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

166 answers

Sort by: Newest
  1. Anonymous
    2020-07-15T17:30:33+00:00

    My computer is on its first day, and I have this error when logged into the Microsoft website. This is very frustrating. The website page comes on how to add a PC to the Microsoft account, and then goes away and I keep getting this error page. I mean, what the! Why?

    same! My computer is on its 1st day too.  what can we do?

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more

  3. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more

  4. Anonymous
    2020-07-13T21:30:42+00:00

    I was able to solve the problem.

    In my case, I would attempt to access Microsoft support (link below) using Edge in order to find my Windows 10 product key for my brand new computer that is three days old.   The screen would load, and then I would get the error message in this thread.

    I finally solved the problem by installing Firefox (https://www.mozilla.org/en-US/firefox/download/thanks/) .

    Edge didn't work but Firefox did.  I can now access the page no problem.

    (Web page that would cause the problem.)

    https://support.microsoft.com/en-us/help/10749/windows-10-find-product-key

    (Error message that I would get)

    Sorry, but we’re having trouble signing you in.

    AADSTS50196: The server terminated an operation because it encountered a client request loop. Please contact your app vendor.

    Troubleshooting details

    If you contact your administrator, send this info to them.

    Copy info to clipboard

    Request Id: 4cb2f2b5-6e02-4498-8b11-c600a429df00

    Correlation Id: 5fed80ae-b2ab-4b24-b3fe-1ff9540a8a80

    Timestamp: 2020-07-13T21:14:35Z

    Message: AADSTS50196: The server terminated an operation because it encountered a client request loop. Please contact your app vendor.

    Advanced diagnostics: Enable

    If you plan on getting support for an issue, turn this on and try to reproduce the error. This will collect additional information that will help troubleshoot the issue.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  5. Anonymous
    2020-07-13T13:15:15+00:00

    Request Id: 3240f573-3a3b-472e-b776-6eeb705b4a00

    Correlation Id: fb67da6a-b9e7-4d4b-b204-d602643abe91

    Timestamp: 2020-07-13T13:11:07Z

    Message: AADSTS50196: The server terminated an operation because it encountered a client request loop. Please contact your app vendor.

    Was this answer helpful?

    0 comments No comments