edgeAADSTS50196: The server terminated an operation because it encountered a client request loop. Please contact your app vendor.

Anonymous
2020-06-24T02:31:34+00:00

when ever i click on learn more in the store it openns browser and i get this

Request Id: 11de9ee9-6389-4929-a36e-892bbbe3d800

Correlation Id: 8dafeada-829f-47a8-8df4-48d9e29add02

Timestamp: 2020-06-24T02:14:17Z

Message: AADSTS50196: The server terminated an operation because it encountered a client request loop. Please contact your app vendor.

Windows for home | Windows 10 | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-08-08T20:12:38+00:00

    Same issue using MS Edge from the Activation page of Settings when I click on the 'Learn more' link:

    Sign in

    Sorry, but we’re having trouble signing you in.

    AADSTS50196: The server terminated an operation because it encountered a client request loop. Please contact your app vendor.

    Troubleshooting details

    If you contact your administrator, send this info to them.

    Copy info to clipboard 

    Request Id: 592dc97d-25d0-423c-b650-7465c6662d00 

    Correlation Id: 848ab0b1-b4ed-4368-8f01-102451a3090d 

    Timestamp: 2020-08-08T19:45:14Z 

    Message: AADSTS50196: The server terminated an operation because it encountered a client request loop. Please contact your app vendor. 

    Advanced diagnostics: Enable 

    If you plan on getting support for an issue, turn this on and try to reproduce the error. This will collect additional information that will help troubleshoot the issue.

    All this time I was getting notified to "UPGRADE" to the NEW Microsoft Edge Browser. I was still using the "LEGACY" version, according to Microsoft. After I installed the "UPGRADE" this ERROR ISSUE went away. So I have to ASSUME it was caused by not upgrading to the newest version of MS Edge.

    This fixed my issue. 

    It may or may not fix your issue(s).

    I will keep posting if I get another/repeat error of the AADSTS50196/server terminated an operation ERROR.

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  2. Anonymous
    2020-08-07T13:21:32+00:00

    Good morning, 

    Thanks everyone who answered my problem w the same answer: contact your network thingamajg. Since I dont know who or what this is Im just going to call Staples and see if they can fix the problem remotely, which is why I contacted Microsoft in the first place. This option should be available remotely free of charge. 

    Thank you all for your help.

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  3. Anonymous
    2020-08-05T17:22:22+00:00

    I have same problem on the Microsoft.com web-site.

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  4. Anonymous
    2020-08-04T16:42:52+00:00

    Ok.

    It happened this loopw everytime I was on Microsoft Account and Store.

    Greg

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  5. Anonymous
    2020-08-04T15:40:35+00:00

    Hi,

    I am not pro in informatic, so I cannot reply to your question, sorry.

    I just red an ancient post on this forum, from a guy who changed of  navigator. He gave up Microsoft edge.

    This is the lonely thing I know... And I didn't change my navigator.

    If you would do it, send me back the result of this experiment.

    Good luck,

    Greg

    I AM RUNNING WINDOWS 10s AND I CANNOT FIND THE APP THAT IS TO BE TURNED OF

    STILL BUGGERD EDDIE

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