Windows 10 Feature Update 2004 appears to have broken Windows Live Mail

Anonymous
2020-06-15T08:55:37+00:00

Hi

Have just installed Windows 10 Feature Update 2004 but Windows Live Mail appears to no longer work. The app opens and emails appear but unable to open them - a variety of "Could not write this message to disk" and "Check your computer for low memory"

Is anyone else who still uses Windows Live Mail getting this as well and is there a workaround?

I appreciate Microsoft no longer supports Windows Live Mail but it has functionality that the alternative Mail app doesn't have such as send/receive on all mail accounts with one button and a better layout (imo)

thanks ...

Windows for home | Other | Email and communications

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Anonymous
2020-06-16T19:01:21+00:00

I think i have written clearly the exact error message and not just "I get an error message". I think i've seen that phrase as a stock answer in another post and you may have accidentally applied it to mine.

OK. Here are the further details of the "Could not write this message to disk"

This happens on both microsoft and non-microsoft accounts

Configuration:

   Account: Googlemail ([redacted])

   Server: imap.googlemail.com

   Username: [redacted]

   Protocol: IMAP

   Port: 993

   Secure(SSL): 1

   Code: 800c013e

Configuration:

   Account: Hotmail.co (redacted)

   Server: imap-mail.outlook.com

   Username: [redacted]@hotmail.co.uk

   Protocol: IMAP

   Port: 993

   Secure(SSL): 1

   Code: 800c013e

This appears once only on selecting the email and then in the preview pane i get the message below, (for info i am not low on memory or disk space. This is the first app i open with 24GB RAM.)

Message could not be displayed

Windows Live Mail encountered an unexpected problem while displaying this message. Check your computer for low memory or low disk space and try again.

Windows Live Mail Version 2012 (Build 16.4.3528.0331)

Windows Version 2004 (OS Build 19041.329)

Finally, i am able to read emails that were received before the Feature Update 2004, I am only unable to read emails received after Feature Update 2004, hence the title of my post.

I await further instruction, thank you.

Try the solution posted by WLMUser2020 on the equivalent Germain site to this one. (you may need to use Google translate).

https://answers.microsoft.com/de-de/windowslive/forum/all/probleme-mit-windows-live-mail-seit-mai-update/297c8827-55ce-4f57-8422-7fe6fdba642c

WLMUser2020's solution has worked perfectly for me. I can now send and receive emails and view them and view all new emails received. I can now right click view and edit properties of my email accounts (one is a Hotmail account) which would not work after the Windows 10 2004 update.

All seems to be working that was working previously for me in Windows 10 Ver 1909. 

Hope this works for you and interested others, as it did for me.

Kind Regards

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  1. Anonymous
    2021-02-22T19:53:36+00:00

    Thanks for responding. Yes, I am using the program.

    After posting my comment here, I sat and thought about the steps I took.

    I went through it again before I realized my errors.

    I was not getting the data number modified correctly.

    Clicking on the DWORD words brought up a menu that allowed me to click "modify", and enter the number 1.

    Hurray!!!

    All is working now!

    Thank you for all your instructions.

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  2. Anonymous
    2020-06-20T14:52:28+00:00

    Thanks.  Right now I am using Windows Mail as a stop gap measure.  Not nearly as full featured and simple as Windows Live Mail.  Have not found an easy way to get Live Mail back and running.  Microsoft sure does not make it easy.

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  3. Anonymous
    2020-06-20T14:38:49+00:00

    I've had the same problem after a Win 10 2004 update yesterday; only fault so far is Live Mail's failure to open new messages displayed in the inbox; I tried the regedit fix, but it's made no difference. I notice that the update included an install of Windows Live Essentials, and wonder whether uninstalling that might help? Any other suggestions welcome!

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  4. Anonymous
    2020-06-17T20:12:10+00:00

    Worked for me also...much thanks for sharing this fix.

    I found the DWORD entries existed in my case, but all values set to 0.

    Editing the registry is not very elegant, but can't argue with success.

    Thanks again for sharing.

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