I have the same issue. When I got my hands on my new HP laptop for the first time I was given the chance to update it to 2004. I downloaded it, but it failed because of error code 0x8007000d. And after the first restart, it has stopped giving me the choice of downloading the latest update, and now displays the message, "The Windows 10 May 2020 Update is on its way. Once it's ready for your device, you'll see the update available on this page". The thing is, why did it suddenly become "incompatible" when my laptop was already ready and eligible for the latest one? Is it because of the error code? I haven't even installed it because, as I said, it failed downloading. I already tried clearing my SoftwareDistribution folder, and made sure that there are no more updates left for me to download and install. All things are updated except my OS. My Windows version is still currently 1909. I have decent specs for a laptop. To be exact, my specifications include 120gb of SSD, 1tb of HDD, 4 GB RAM, an i5-10210u processor, and a 2gb gddr5 radeon 530 graphics card. I still have a lot of space left for my SSD. Can anyone help me or give me the reasons why? Thank you.