Hi, I'm Elise, an independent advisor and I'd be happy to help with your issue.
You need to connect Cortana to a music service if you have not already done so, please see this article for details:
https://support.microsoft.com/en-gb/help/404648...
Kind Regards,
Elise
This resolution is not for the Cortana app that comes with Windows 10 2004 (19041.388)
- Open Cortana.
- Select Notebook , then Music. - Does not exist in the new Cortana...
- Choose Spotify, and enter your account information. Or, create an account. - This step does not help without previous step.
There are no additional settings that indicate Notebook nor music.
There also are no additional options for Music anywhere within settings:
Cortana has been dumbed down and commonly used features are now gone. Please tell me that you are not going to suggest using Google Home or Amazon Alexa now! lol
Cortana:
Cortana Settings:
Windows Version: