AK7228,
It is worse, there are people who do not know the event viewer of MS, like me and do not know how to search for their problem.My laptop just reboot, not even a message.
Event 65, AppModel-Runtime
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
I am getting these errors with "Failed with 0x57 retrieving AppModelRuntime status for package Windows." Anyone know what's causing this? Computer is up to date with windows updates...
Log Name: Microsoft-Windows-AppModel-Runtime/Admin
Source: Microsoft-Windows-AppModel-Runtime
Date: 6/27/2020 12:18:47 PM
Event ID: 65
Task Category: None
Level: Error
Keywords: Process
User: DESKTOP-E6NN4IN\****
Computer: DESKTOP-E6NN4IN
Description:
Failed with 0x57 retrieving AppModel Runtime status for package Windows.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-AppModel-Runtime" Guid="{f1ef270a-0d32-4352-ba52-dbab41e1d859}" />
<EventID>65</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x2000000000000001</Keywords>
<TimeCreated SystemTime="2020-06-27T16:18:47.3669303Z" />
<EventRecordID>291</EventRecordID>
<Correlation />
<Execution ProcessID="5688" ThreadID="860" />
<Channel>Microsoft-Windows-AppModel-Runtime/Admin</Channel>
<Computer>DESKTOP-E6NN4IN</Computer>
<Security UserID="S-1-5-21-3346474396-2195920789-1777076811-1001" />
</System>
<EventData>
<Data Name="ErrorCode">87</Data>
<Data Name="PackageFullName">Windows</Data>
</EventData>
</Event>
Windows for home | Windows 10 | Performance and system failures
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
120 answers
Sort by: Oldest
-
Anonymous
2020-07-13T16:21:28+00:00 -
Anonymous
2020-07-14T05:54:20+00:00 Hi,
Thank you for writing to Microsoft Community Forums.
I have been researching on this issue, and based on my research, if the PC is working fine and you’re not facing any issues then we can safely ignore the errors in Event Viewer. However, if you’re facing any issues with the PC, then please let us know.
Meanwhile, I would suggest you to provide a feedback using the Feedback Hub app on the PC, so that our engineering team can take a look into this. Refer the article Send feedback to Microsoft with the Feedback Hub app
Regards,
Prakhar Khare
Microsoft Community - Moderator
-
Anonymous
2020-07-14T12:01:39+00:00 Hi Prakhar - literally everyone who's posted on this thread, including the original post, is reporting problems with this error, including application crashes, blue-screen errors, and so forth. There is not one single post here that says that this error is occurring in Event Viewer with no other effect on the PC. Please continue to provide troubleshooting steps, or escalate this issue to someone who can.
Thank you.
-
Anonymous
2020-07-14T13:16:28+00:00 Hello Prakhar_Khare, Let me see if I understood. The solution you are offering for my problem is to just ignore the fact that the new version of win10 is causing my laptop to reboot? Is that really the solution? Please tell me that MS is working hard to solve this root problem and that they are not ignoring this as you are suggesting. I am still waiting for answers. Regards.
-
Anonymous
2020-07-15T01:06:17+00:00 I'm having same issue, can we get a fix for this please?
I have been having this issue for weeks; sometimes BSODs and sometimes just video stuttering and pc freezing up to requiring hard reboot. Somebody should have some knowledge to fix this asap. As other poster, Nvidia is up to date as of yesterday, WU is up to date. Problem repeats several times in one day/night.