Event 65, AppModel-Runtime

Hi,

Thank you for writing to Microsoft Community Forums.

I understand that you’re receiving Event ID 65 on your PC. I will certainly try my best to assist you with the issue.

For further clarity on the issue, please respond to the questions mentioned below:

1.    Which build version of Windows 10 are you using currently?

2.    Are you aware of any changes made to the PC prior to which you weren’t facing this issue?

3.    When exactly do you see this error?

4.    Do you face any issues when accessing applications or files?

I would suggest you to try booting the PC into Safe Mode and see if the PC crashes. Refer the article Start your PC in safe mode in Windows 10

If you don’t face any issues in Safe Mode, then try booting the PC in Clean Boot and see if the PC crashes. Refer the article How to perform a clean boot in Windows

Performing a clean boot will start the computer with minimal set of drivers and programs, to determine whether a background program is causing the issue. Some of the Startup programs will not load after performing a clean boot on the computer. However, that functionality will return when you reset the computer to start normally after finishing the troubleshooting.

If the PC is working fine after performing Clean Boot, then please refer the section How to determine what is causing the problem after you do a clean bootto identify the root cause of the issue.

Note: Please refer the section Reset the computer to start normally after clean boot troubleshootingto boot the computer in to normal mode after troubleshooting

In addition, you can try running System File Checker and DISM scan on the PC and see if that helps. Refer the article Using System File Checker in Windows 10

Let us know how it goes. If the issue persists, we will certainly assist you further.

Regards,

Prakhar Khare

Microsoft Community – Moderator

Hello Prakhar,

Thanks for your response.  Here are the answers to your questions.

1. Build version: 19041.329
2. This change occurred right after the most recent windows update
3. I see the error throughout the day.  It seems to occur randomly.  It does not cause BSODs but seems to cause the screen to flicker at times.
4. Sometimes my applications will crash at the same time as the error.

I will perform your troubleshooting steps and get let you know the results in another reply.

Thanks!

Hello Prakhar,

As requested I rebooted the machine in Safe Mode and Clean Boot.  I did not receive BSODs in either mode.  However, the error did occur in Clean Boot.

I ran the DISM tool, the restore operation completed successfully, and sfc did not find any issues.

I will let you know if the error occurs after the DISM restore.

Thanks!

Hi Prakhar,

I received the AppModel-Runtime Error ID 65 again after performing your troubleshooting steps.  Please advise.  Thanks.

Hi,

Thank you for replying with the updated information, and I apologize for the delayed response.

I have been researching on this issue, and I would suggest you to follow the steps mentioned below:

Method 1: Install latest Visual C++

Try installing the latest version of Visual C++ and see if the issue persists. Refer the article The latest supported Visual C++ downloads

Method 2: Re-register apps using PowerShell

1. Press Windows + X keys together and click on Windows PowerShell (Admin).
2. Now type in the command and hit Enter: Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
3. Restart the PC.

Method 3: Create a new user account

Create a new user account and check if the issue persists. Refer the article Create a local user or administrator account in Windows 10

Let us know how it goes. If the issue persists, we will certainly assist you further.

Regards,

Prakhar Khare

Microsoft Community – Moderator