GPU crashes, Failed with 0x57 retrieving AppModel Runtime status for package Windows.

Anonymous
2020-06-21T22:42:15+00:00

Gidday all, I've been running into a issue with my GPU crashing and I have nailed it down to the error in event viewer " Failed with 0x57 retrieving AppModel Runtime status for package Windows. "

I have changed gpu drivers, completely uninstalled drivers, wiped my m.2 and reinstalled windows and nothing worked. Any ideas? Thank you

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2020-09-13T21:21:35+00:00

    The issue I was having seems to be the result of a bad/partial install of the two aforementioned Windows updates, even though Windows reported that they were both installed.

    This morning I decided to reinstall the two Windows updates to give them another test, but they both failed to install. I then deleted the SoftwareDistribution folder and restarted the PC and allowed Windows to install the updates again.

    I’ve been playing the sim for more than five hours now and it hasn’t crashed once. So it looks like the updates themselves weren’t the cause of the crashes, rather a bad/partial install of them.

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  2. Anonymous
    2020-09-13T21:30:29+00:00

    Interesting! Thank you for your help, I will try to reinstall them right now and see if things work out. Also do you mind telling me if you have Game Mode enabled and GPU Scheduling enabled? I'm wondering if these two features might be causing issues. Thank you for your time

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  3. Anonymous
    2020-09-13T21:45:51+00:00

    At the moment GPU Scheduling and Game Mode are both disabled on my PC, I haven't yet got around to testing GPU Scheduling.

    I did have Game Mode enabled last week, but I didn't see any change in game performance whether it was enabled or disabled so I've left it disabled.

    The game (MFS2020) has always been pretty stable for me, the only time I had issues with it were the result of the two aforementioned Windows updates.

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  4. Anonymous
    2020-09-17T22:23:23+00:00

    I got this error today on the one time I let the GeForce Experience App automatically install the latest graphics driver update to version 456.38.

    EventID 65: Failed with 0x57 retrieving AppModel Runtime status for package NonImmersivePackage.

    To alleviate the error message I downloaded the latest update file "456.38-desktop-win10-64bit-international-dch-whql" and installed directly on my pc. Rebooted without error message, hope this helps.

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  5. Anonymous
    2020-09-20T08:00:32+00:00

    Fehler 0x57 beim Abrufen des AppModel Runtime-Status für Paket "Windows".

    The error comes when you go in and out of a game with ALT + TAB.

    Driver reinstallation / upgrade did not fix the error.

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