GPU crashes, Failed with 0x57 retrieving AppModel Runtime status for package Windows.

Anonymous
2020-06-21T22:42:15+00:00

Gidday all, I've been running into a issue with my GPU crashing and I have nailed it down to the error in event viewer " Failed with 0x57 retrieving AppModel Runtime status for package Windows. "

I have changed gpu drivers, completely uninstalled drivers, wiped my m.2 and reinstalled windows and nothing worked. Any ideas? Thank you

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2020-07-25T15:48:28+00:00

    I have another way to cause the error to occur.

    While having the Radeon Adrenaline window open to Global Graphics > Display, I get a grey glitch bar which looks like screen tear if I click between display one and display two buttons on the Adrenaline client. Each time the glitch occurs, if I refresh my event viewer I see a new entry of "Failed with 0x57 retrieving AppModel Runtime status for package Windows" (ID 65) logged at about two or three seconds before the glitch grey-bar flashed. The bar flashes about a quater down from the top of both displays.

    I've also seen that after twenty or so entries of the aforementioned error, a Distributed COM warning appears in the event log and after that the Error ID 65 stops being logged for a while, but I can still cause the grey-bar to glitch flash by doing the same thing. I'm wondering if this issue might have to do with using multiple displays and/or switching between them. I've read that some users don't get this problem, and monitor count is something which varies from PC to PC, along with whether DP or HDMI is used (I use both monitors via HDMI). I'm releived that a range of brands and models of hardware suffer this issue, it means that I probably won't need to replace any one thing or another.

    Also, I have reduced the frequency of the crashes by changing a bunch of Services settings from maual to automatic, to try and make sure whichever component couldn't access/be accessed was started at the time it was needed. It's better, but I still get occasional crashes.

    Hopefully this is helpful in some way.

    Thanks to everyone so far. All the officials have had to say collectively is "It's not a DCOM issue, ignore the DCOM warnings." It seems like this one's up to us to figure out.

    System specs:

    Windows 10 version 2004

    Ryzen 5 2600

    Sapphire 5700xt Nitro+

    MSI B450M-A Pro

    16GB G.Skill Fortis 2400

    OS SSD is a WD green 240GB

    Monitors are BenQ RL2455 (main), Asus VE248. Both through HDMI at 1920x1080 60hz.

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  2. Anonymous
    2020-07-23T05:52:00+00:00

    Have you tried installing older GPU drivers? I'm thinking I might wanna try that.

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  3. Anonymous
    2020-07-23T05:41:08+00:00

    I've been having the same issue but no popups, I only figured this out because of event logs. This is running on a 2080 ti and it functions for more intense applications.

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  4. Anonymous
    2020-07-21T14:51:26+00:00

    Been getting 2 popping CLI windows while playing Modern Warfare. They disappear quickly but they're very annoying. Checked the event logs, this is what I saw.

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  5. Anonymous
    2020-07-12T00:58:36+00:00

    I have found that version 2004 does not like coming out of Sleep or any situation where it has been idling for a length of time.  I have come back to the computer after a length of time and my screens and drives are in Sleep Mode which is normal.  However, Windows can be locked solid and the only option is to reboot.  Or I get a Blue Screen of Death with the error: "DPC Watch Dog Violation." And other times all is well and I can sign back in.

    The computer will also lock solid if I am quickly scrolling a web page in Opera.

    Windows 2004 20H2

    Intel I7

    Nvidia GTX 1050 ti

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