Which version of windows did you install? I recently built my pc as well
having the same issue. Game crashes 5 and 20 mins of play. No bsod though.
GPU crashes, Failed with 0x57 retrieving AppModel Runtime status for package Windows.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
Gidday all, I've been running into a issue with my GPU crashing and I have nailed it down to the error in event viewer " Failed with 0x57 retrieving AppModel Runtime status for package Windows. "
I have changed gpu drivers, completely uninstalled drivers, wiped my m.2 and reinstalled windows and nothing worked. Any ideas? Thank you
Windows for home | Windows 10 | Performance and system failures
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
91 answers
Sort by: Most helpful
-
Anonymous
2020-09-25T18:46:34+00:00 -
Anonymous
2020-09-25T15:30:51+00:00 I have the same problem with a Rx580 and 5 3600. It is a brand new build and install of windows with all the latest drivers.
-
Anonymous
2020-09-20T08:00:32+00:00 Fehler 0x57 beim Abrufen des AppModel Runtime-Status für Paket "Windows".
The error comes when you go in and out of a game with ALT + TAB.
Driver reinstallation / upgrade did not fix the error.
-
Anonymous
2020-09-17T22:23:23+00:00 I got this error today on the one time I let the GeForce Experience App automatically install the latest graphics driver update to version 456.38.
EventID 65: Failed with 0x57 retrieving AppModel Runtime status for package NonImmersivePackage.
To alleviate the error message I downloaded the latest update file "456.38-desktop-win10-64bit-international-dch-whql" and installed directly on my pc. Rebooted without error message, hope this helps.
-
Anonymous
2020-09-13T21:30:29+00:00 Interesting! Thank you for your help, I will try to reinstall them right now and see if things work out. Also do you mind telling me if you have Game Mode enabled and GPU Scheduling enabled? I'm wondering if these two features might be causing issues. Thank you for your time