Documents disappearing from print queue and not printing

Anonymous
2020-06-13T13:18:30+00:00

I am using a Brother DCP-195C printer.  The printer is working - I can monitor ink levels etc from the Brother Control centre on my PC but I can't print.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-06-15T07:09:13+00:00

    Thank you PCR and Alireza for these instructions. We will try them and report back.

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  2. Anonymous
    2020-06-15T10:30:23+00:00

    Hi,

    uninstalled - that solve the problem. 

    Thank you so much

    william

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  3. Anonymous
    2020-06-15T12:05:30+00:00

    This is printing 'disappearing from the print queue' is driving me nuts.  I've tried everything else, now I'm trying uninstalling the Microsoft patch KB4560960

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  4. Anonymous
    2020-06-15T21:19:46+00:00

    You are welcome. Thanks for the feedback.

    When the next cumulative update comes in, it will have all the goodies this uninstalled one had & hopefully the problem will not recur. Good luck.

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  5. Anonymous
    2020-06-16T07:26:22+00:00

    Worked for us too. Thanks again!

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