Documents disappearing from print queue and not printing

Anonymous
2020-06-13T13:18:30+00:00

I am using a Brother DCP-195C printer.  The printer is working - I can monitor ink levels etc from the Brother Control centre on my PC but I can't print.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-06-15T10:30:23+00:00

    Hi,

    uninstalled - that solve the problem. 

    Thank you so much

    william

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  2. Anonymous
    2020-06-15T07:09:13+00:00

    Thank you PCR and Alireza for these instructions. We will try them and report back.

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  3. Anonymous
    2020-06-15T06:36:25+00:00

    Hi there,

    same problem here, same printer.....can anyone help ?

    Please could you confirm when it stopped working and post a screenshot of your Windows Update History like I did?

    Although the link to updates is only a theory of mine if we can gather more circumstantial evidence it might encourage Microsoft to investigate this sooner. Thanks.

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  4. Anonymous
    2020-06-15T05:26:09+00:00

    Hi there,

    same problem here, same printer.....can anyone help ?

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  5. Anonymous
    2020-06-13T14:10:10+00:00

    Could this issue relate to the printer port?

    See image below. Should I change the port?

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