Feature update to Windows 10, version 2004 causing issues with credentials

Anonymous
2020-07-01T16:28:57+00:00

Hello, I had a problem after installing the Feature update to Windows 10, version 2004 causing issues with credentials. Specifically my problem related to email accounts in Outlook not remembering the account password and a similar problem with Adobe Creative Cloud. No matter how many times I would enter the password, it would always ask again for the password when restarting Outlook and similar problem with Adobe Creative Cloud it would always ask me to sign in again after rebooting my computer (which loads it automatically). I'm wondering if anyone else has had this problem and did you find a solution?

I was not able to find a solution to this problem that worked even after manually removing credentials from the Credential Manager and adding them again in the respective applications, so I uninstalled the feature update and reverted back to the previous version of Windows. In case someone else needs to revert back and uninstall Feature update to Windows 10, version 2004, I found a good article with instructions here: https://pureinfotech.com/uninstall-windows-10-2004-2020-update/. The caveat is that you must do this within 10 days of the install as the old version of Windows is automatically deleted after that time.

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2020-11-14T16:42:25+00:00

    Don't works.

    Microsoft are on the beste way more and more user lost on Apple.

    The issue so long time knowed and still no fix. 

    Bad Microsoft .... very bad.

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  2. Anonymous
    2020-11-13T10:08:06+00:00

    This has resolved for me, finally with the recognised solution plus a tweak.

    Issue:

    Windows credentials deleting, particularly after restart, affecting Outlook, Remote desktop, Adobe, LiveDrive etc but Web credentials fine.

    Solution:

    Right click Start > Windows PowerShell (Admin)

    Run this script

    Get-ScheduledTask | foreach { If ((xml).GetElementsByTagName("LogonType").'#text' -eq "S4U") { $_.TaskName } }

    A list of scheduled tasks may show up, mine reported:

    HPCustParticipation HP OfficeJet Pro 6970

    If so then open Task Scheduler (Start type in Task Sched etc)

    Find the above listed task and right click on it and "Disable"

    That's the recognised solution but when I ran the PowerShell script it was still there ... ?

    So I also did this:

    Right click (on the task) > Properties

    In General tab

    Select "Run only when user is logged on"

    I also went to the triggers and selected the only trigger that was there and unchecked "Enabled" (don't think you need to do this but)

    That's it - the next morning credentials were still there - wow!!

    A big thanks to all that helped to find this one - was a complete mare.

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  3. Anonymous
    2020-11-11T18:57:05+00:00

    Thank you!SO far so good, this cmd script idea seems to be working for me. Infuriating issues, this is the 5th PC in two weeks with the same post update problem with windows credentials, particularly impacting Office apps and Adobe products. 

    Thanks again!

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  4. Anonymous
    2020-10-26T00:26:20+00:00

    I do not know.  I just disabled the two tasks that used that today, so too soon to tell.  No forgotten passwords today, but I have had days like that before, so I want  to wait a week before I will feel good about it.

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  5. Anonymous
    2020-10-25T22:49:03+00:00

    Just to confirm, disabling the task mentioned above will resolve the issue?  I do not need t use a Microsoft login to resolve the issue now?

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