Unable to print after installing update KB4560960 and/or KB4561608. Uninstalling updates fixes problem. Reporting bug.

Thanks.  This procedure seems to have worked and I was able to print on my Brother MFC-290C.

Hi,

I am wondering if this problem is also occurring when 8.1 is upgraded to Win 10.

I just upgraded several days ago and found I could not print to ANY HP printer (we have 2 in the office & I have 1 at home.) All printers worked with another win 10 HP laptop, but not this upgraded one.

I had to uninstall win 10 and now can print again on all three. 

Is this a different problem?

Is this something that MS knows about? Is there a fix? Or is this an HP driver problem? (I updated all the drivers.)

Thanks,

Denny F.

I believe it's limited to 10 for some reason.  Even though 7, 8, and 10 all share so much... so I don't understand that.

I'm recommending all folks I fix this for send their bill to Microsoft.  I know it's a futile effort but it's the principle.  They can break (millions?) of people's printers with an automatic update and then release a fix... that isn't automatic.  Because 99% of people don't have a clue how to download and install a program or navigate the labyrinth of Microsoft's pages to locate the correct one.  Where's the quick Microsoft Fix It for this?!

Cheers to you for going through the hassle of going back to Win8!

Thanks for posting this. I have an MFC printer from Brother and tried everything under the sun and then finally figured out it was the windows update that did this, then kept searching for a fix and came across your post and this worked for me.

Rhaine:

We use our Brother printer quite heavily. You are telling us to wait until the next update for a fix?  I keep having to uninstall this annoying update so I can print.  I keep auto update turned of but  it keeps reinstalling itself somehow even though I don't reboot