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Unable to print after installing update KB4560960 and/or KB4561608. Uninstalling updates fixes problem. Reporting bug. This is happening to every Windows 10 computer in our organization as updates install.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Greetings,
My name is Rhaine, I'm Independent Community Advisor. I’m so glad assisting you today
I am also Windows user.
I appreciate your time reporting this bug, this is a great help from the community who also experiencing the same bug.
Microsoft engineers is already aware of this issue and working a patch to be deployed in the next update.
Have a nice day ahead and be safe.
With Warm Regards
Rhaine C.
Hi Stacy,
Can you please log FBH entry and share the link?
Greetings,
My name is Rhaine, I'm Independent Community Advisor. I’m so glad assisting you today
I am also Windows user.
I appreciate your time reporting this bug, this is a great help from the community who also experiencing the same bug.
Microsoft engineers is already aware of this issue and working a patch to be deployed in the next update.
Have a nice day ahead and be safe.
With Warm Regards
Rhaine C.
Meanwhile if I uninstall this update and get my printer working again will MS then reinstall it at the next automatic update cycle?
Hi,
Yes, as the updates are automatic, it would install. The best approach is to pause the update for 7-30 days.
yes thanks I suppose that is the best answer. Lets hope the programmers have fixed the issue by then. Not good that this type of issue keeps occurring with MS these days. Create a fix for one issue only to cause a problem somewhere else just says sloppy work is being done.
