Unable to print after installing update KB4560960 and/or KB4561608. Uninstalling updates fixes problem. Reporting bug.

Anonymous
2020-06-10T22:08:59+00:00

Unable to print after installing update KB4560960 and/or KB4561608. Uninstalling updates fixes problem. Reporting bug. This is happening to every Windows 10 computer in our organization as updates install.

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

79 answers

Sort by: Newest
  1. Anonymous
    2020-06-26T09:47:24+00:00

    Microsoft has an “out of band” secruith upfste you csn instsll that fixed the problem.  They finally also have the update for Windows 10 v2004 too

    https://www.catalog.update.microsoft.com/Search.aspx?q=KB4567512

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2020-06-26T09:28:29+00:00

    Got exactly the same problem with my Brother printer, I uninstall KB4560960 and then day or two later there it is again. Getting to be part of my daily routine . - check new updates and uninstall the culprit. Come on all you experts

    get it sorted ,hopefully before I run out of printer ink or fall of my perch or have a sense of humour failure.

     

    I mentioned the way I fixed my problem in an earlier post:

    I re-installed the affected update, then installed the fix:

    https://www.catalog.update.microsoft.com/Search.aspx?q=KB4567512

    (Select your version and download and install.)

    After I did that my printer is printing again.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2020-06-26T09:14:58+00:00

    Got exactly the same problem with my Brother printer, I uninstall KB4560960 and then day or two later there it is again. Getting to be part of my daily routine . - check new updates and uninstall the culprit. Come on all you experts

    get it sorted ,hopefully before I run out of printer ink or fall of my perch or have a sense of humour failure.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2020-06-25T09:53:08+00:00

    Any news about fix update for 2004? I can't find anything.

    I have been browsing in the community and found this which may help:-

    It's from a posting:-

    https://answers.microsoft.com/en-us/windows/forum/all/win-10-update-2004-cannot-print-document/b2887fa5-2b9c-409d-9fc7-a375111705d4?page=3

    OK, so I just did a full and complete reinstall of Windows 10 2004.

    All partitions were deleted and then the installer recreated the partitions and installed Windows.

    After the install, the base motherboard and graphics drivers were installed, some minor setup and installing the full drivers and software for the printer, I was able to print using my Brother DCP-J315W printer without issue.

    After some further configuration, I hit Windows Update and allowed KB4561600 & KB4557957, along with the Microsoft supplied AMD drivers to install.

    After rebooting, printing to my Brother DCP-J

    315W once again failed with the same error messages in Event Viewer.

    I then uninstalled KB4557957 and after rebooting, I was able to print again, yay!

    So for me at least, KB4557957 is the culprit!

    May be worth a try and then pausing auto windows update.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2020-06-25T09:08:49+00:00

    To do what you proposed, they need to have really genius programmers, and this is obvious that they don't!!!!

    Was this answer helpful?

    0 comments No comments