Unable to print after installing update KB4560960 and/or KB4561608. Uninstalling updates fixes problem. Reporting bug.

Anonymous
2020-06-10T22:08:59+00:00

Unable to print after installing update KB4560960 and/or KB4561608. Uninstalling updates fixes problem. Reporting bug. This is happening to every Windows 10 computer in our organization as updates install.

Windows for home | Windows 10 | Windows update

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  2. Sumit 44,316 Reputation points Volunteer Moderator
    2020-06-14T05:57:15+00:00

    Also FYI(Valid for 1909 too)

    https://docs.microsoft.com/en-us/windows/release-information/status-windows-10-2004#436msgdesc

    Print spooler might error or close unexpectedly when attempting to print <br><br>Certain printers might be unable to print after taking updates released June 9, 2020. <br><br> <br><br>See details > OS Build 19041.329 <br><br> <br><br>June 09, 2020 <br><br>KB4557957 Investigating June 12, 2020 <br><br>05:58 PM PT

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  3. Sumit 44,316 Reputation points Volunteer Moderator
    2020-06-14T04:32:56+00:00

    Hi Ricardo, 

    Please pause the updates. You can also use the show hide tool to hide the update after uninstall. 

    http://download.microsoft.com/download/F/2/2/F22D5FDB-59CD-4275-8C95-1BE17BF70B21/wushowhide.diagcab

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  4. Anonymous
    2020-06-14T04:16:24+00:00

    Uninstalled the KB4560960 update and Brothers printer now works, but 3 days later the same update was reinstalled and now printer does not work again.   STOP REINSTALLING THIS KB4560960 AND DO A CLEAN UPDATE.  Thanks.

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  5. Anonymous
    2020-06-13T08:58:51+00:00

    yes thanks I suppose that is the best answer. Lets hope the programmers have fixed the issue by then. Not good that this type of issue keeps occurring with MS these days. Create a fix for one issue only to cause a problem somewhere else just says sloppy work is being done.

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