Unable to print after installing update KB4560960 and/or KB4561608. Uninstalling updates fixes problem. Reporting bug.

Anonymous

Unable to print after installing update KB4560960 and/or KB4561608. Uninstalling updates fixes problem. Reporting bug. This is happening to every Windows 10 computer in our organization as updates install.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

79 answers

Anonymous

2020-06-15T18:48:32+00:00

Yes, after uninstalling update KB4560960 Brother printer works normally again but restart takes forever, so long that it's better to do a hard reset a couple of times to speed things up. Fix this issue ASAP Please. I expect better from Microsoft.
Was this answer helpful?

1 person found this answer helpful.

0 comments No comments
Anonymous

2020-06-15T16:21:42+00:00

This sounds like a separate problem with your printer.

The symptoms of this particular update were: the printer is online, but nothing happens when you try to print, or there is an error message that says out of memory. Check to see if you can ping your printer, if it is on the network. Try rebooting the printer. Check the printer's cable.
Was this answer helpful?

0 comments No comments
Anonymous

2020-06-15T15:39:48+00:00

I was called FOUR times within 3 days by 4 different costumers they all have Brother printers. Some can scan but are not able to print. This is just a joke.
Was this answer helpful?

0 comments No comments
Anonymous

2020-06-15T13:04:01+00:00

I have uninstalled the update KB4560960 and restarted both computer and printer, a few times, but it still doesn't work. Computer says printer is offline...

Note sure what to do next but really need to use the printer!
Was this answer helpful?

0 comments No comments
Anonymous

2020-06-15T12:39:40+00:00

When will this be sorted?
Was this answer helpful?

0 comments No comments