I was called FOUR times within 3 days by 4 different costumers they all have Brother printers. Some can scan but are not able to print. This is just a joke.
Unable to print after installing update KB4560960 and/or KB4561608. Uninstalling updates fixes problem. Reporting bug.
Unable to print after installing update KB4560960 and/or KB4561608. Uninstalling updates fixes problem. Reporting bug. This is happening to every Windows 10 computer in our organization as updates install.
Windows for home | Windows 10 | Windows update
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Anonymous
2020-06-15T15:39:48+00:00 -
Anonymous
2020-06-15T13:04:01+00:00 I have uninstalled the update KB4560960 and restarted both computer and printer, a few times, but it still doesn't work. Computer says printer is offline...
Note sure what to do next but really need to use the printer!
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Anonymous
2020-06-15T12:39:40+00:00 When will this be sorted?
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Anonymous
2020-06-15T11:10:16+00:00 I have uninstalled the update so that printing is re-enabled.
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Sumit 44,316 Reputation points Volunteer Moderator2020-06-15T02:34:32+00:00