Unable to print after installing update KB4560960 and/or KB4561608. Uninstalling updates fixes problem. Reporting bug.

Anonymous
2020-06-10T22:08:59+00:00

Unable to print after installing update KB4560960 and/or KB4561608. Uninstalling updates fixes problem. Reporting bug. This is happening to every Windows 10 computer in our organization as updates install.

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2020-06-15T15:39:48+00:00

    I was called FOUR times within 3 days by 4 different costumers they all have Brother printers. Some can scan but are not able to print. This is just a joke.

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  2. Anonymous
    2020-06-15T13:04:01+00:00

    I have uninstalled the update KB4560960 and restarted both computer and printer, a few times, but it still doesn't work. Computer says printer is offline...

    Note sure what to do next but really need to use the printer!

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  3. Anonymous
    2020-06-15T12:39:40+00:00

    When will this be sorted?

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  4. Anonymous
    2020-06-15T11:10:16+00:00

    I have uninstalled the update so that printing is re-enabled.

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  5. Sumit 44,316 Reputation points Volunteer Moderator
    2020-06-15T02:34:32+00:00

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