Unable to print after installing update KB4560960 and/or KB4561608. Uninstalling updates fixes problem. Reporting bug.

Thanks.  This procedure seems to have worked and I was able to print on my Brother MFC-290C.

Got exactly the same problem with my Brother printer, I uninstall KB4560960 and then day or two later there it is again. Getting to be part of my daily routine . - check new updates and uninstall the culprit. Come on all you experts

get it sorted ,hopefully before I run out of printer ink or fall of my perch or have a sense of humour failure.

 

I mentioned the way I fixed my problem in an earlier post:

I re-installed the affected update, then installed the fix:

https://www.catalog.update.microsoft.com/Search.aspx?q=KB4567512

(Select your version and download and install.)

After I did that my printer is printing again.

Shoot you're right I posted the wrong link!  This link will take you to the Microsoft Update Catalog where you can choose the correct download for your version of Windows 10.  Most folks out there are running 1903 or 1909 and that's the same file for those two versions even though they list it separately

https://www.catalog.update.microsoft.com/Search.aspx?q=KB4567512

This is insane that Microsoft can get away with breaking peoples' printers.  Absolutely ridiculous.  And then instead of just fixing it the same way they broke it - with an automatic update - they put it on us to go fix it ourselves.  And THEN, to top it off, they make the process way more complicated than most people are comfortable with.

Long story short, to fix your printing woes - I've just done this for 4 people today, it works - you have to download and install an "out of band" update from the Microsoft Windows Update Catalog.

Microsoft has made a nice, simple URL for the fix too!

https://answers.microsoft.com/en-us/windows/forum/all/unable-to-print-after-installing-update-kb4560960/9c1ecffd-bbc8-44f7-a9d8-23854771c8e3?page=4&msgid=76320e86-ab42-43ec-a8e0-e092972b1854&rtAction=1592574577000&tm=1592574847500

Next, these geniuses have made is to you need to know which version of Windows 10 you're running... because, you know, most people know how to do that.

The easiest way:  Windows Key + R for the Run dialog box.  Then type "winver" minus the quotes and hit the OK button or press enter.  This will pop up a handy little window to tell you exactly which version of Windows 10 you're computer is currently running.

With that information in hand you can follow that link above and download the update.  It's a little large (almost 400MB in most cases) and then it takes a good little while to install.  BUT, once it's all said and done, you'll be able to print again.  Until they decide to break it again and we all come running back here.

Oh man, I'm sarcastic, I know.  But this stuff is just schtoopid!  Cheers ya'll!

Update is available in the catalog now for 2004 fix.

My OS is 2009 - I don't think this is the right build?

Somehow you've time-warped in to September of 2020?

Should have said 1909 oops!