Unable to print after installing update KB4560960 and/or KB4561608. Uninstalling updates fixes problem. Reporting bug.

Anonymous
2020-06-10T22:08:59+00:00

Unable to print after installing update KB4560960 and/or KB4561608. Uninstalling updates fixes problem. Reporting bug. This is happening to every Windows 10 computer in our organization as updates install.

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2020-07-14T09:53:46+00:00

    Wir haben die Anleitung von Windows bekommen, da unser Fax-Gerät nicht mehr funktionierte. Jetzt funktioniert alles wieder mit unserem Brother Drucker einwandfrei. Vielen herzlichen Dank dafür! Mit freundlichen Grüßen Müller

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  2. Anonymous
    2020-07-13T19:39:56+00:00

    Having the same problem.   I tried uninstalling KB4560960 and it said portions would not uninstall.  Then I tried to uninstall KB4559309 since I didn't notice a problem until after this update was installed.  It would not give me the option to uninstall it.  yes I am running windows 10.  I can print from my printer properties but I can not print anything from windows mail app.   There was no difference after the partial uninstall of KB4560960.  My Brothers printer drivers are up to date.  I have not tried uninstalling the printer and reinstalling it since it prints a test page fine from properties.  Any other suggestions would be greatly appreciated.

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  3. Anonymous
    2020-07-13T18:27:28+00:00

    I find it very irresponsible to put an update that blocks photocopies of certain Brother printers in my case.

    Thanks to that I have spoiled several ink cartridges trying to hurry to label an Amazon refund thinking that the problem was an ink shortage and unsealing and letting dry ink cartridges that still had ink available.

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  4. Anonymous
    2020-07-11T13:20:25+00:00

    " SOLVED"

    Hello ,

    i still have problems with my HP Designjet 111 and Windows 10 2004.

    After installaion of  Update KB4567523 and new install of the printer , no sucsess.

    i have tried to print a testpage and i got an printer error.

    If i try to print a jpg no sucsess.

    Any hints for me?

    THX in advance

    Stefan

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  5. Anonymous
    2020-07-10T16:12:02+00:00

    Determine which Windows version you have and run the patch indicated in this table:

    Windows

    Version   Patch

    2004   KB4567523

    1909   KB4567512

    1903   KB4567512

    1809   KB4567513

    1803   KB4567514

    1709   KB4567515

    1607   KB4567517

    1507   KB4567518

    Get the patch from:

    https://www.catalog.update.microsoft.com/Search.aspx?q=KB4567512 (replace the patch number in the URL with the one appropriate for your version of Windows [Fenster?])

    I provided a step-by-step guide for this in another thread devoted to this same topic:

    https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/brother-mfc-490cw-printer-not-printing-from-pc/aeb2ec84-cae6-48bd-9c01-39bf8ea0350e?messageId=be19d7de-ad11-455f-a7ea-bd44ef7fdeee

    Viel Glück

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