Unable to print after installing update KB4560960 and/or KB4561608. Uninstalling updates fixes problem. Reporting bug.

Hi, a bit of  silly question, but if we uninstall the affected updates & turn off automatic w10 updates, then how will a repair patch come thru to fix the printer issue? Is there a date in July we should switch the auto updates back on? Will the patch be an auto update or something we need to download specifically? Thanks ☺️

Shoot you're right I posted the wrong link!  This link will take you to the Microsoft Update Catalog where you can choose the correct download for your version of Windows 10.  Most folks out there are running 1903 or 1909 and that's the same file for those two versions even though they list it separately

https://www.catalog.update.microsoft.com/Search.aspx?q=KB4567512

Hello Edlipp Jr,

Excellent information, printer is now working fine.

Thanks very much, greatly appreciated.

Rod Styles

I thought this was the answer, so followed the link:

https://answers.microsoft.com/en-us/windows/forum/all/unable-to-print-after-installing-update-kb4560960/9c1ecffd-bbc8-44f7-a9d8-23854771c8e3?page=4&msgid=76320e86-ab42-43ec-a8e0-e092972b1854&rtAction=1592574577000&tm=1592574847500

That took me back to page 4 of the Posts, and I assumed we had to follow Sumit - Insider MVP's post:

https://docs.microsoft.com/en-us/windows/release-information/windows-message-center#437

I then had these options:

For instructions on how to install this update for your operating system, see the KB for your OS listed below:

My version is the   "Windows 10, version 1909 (KB4567512)" so clicked on that, then couldn't find any link, so scrolled down to "How to get this update" and that recommends you get a "Service Stack Update"

(At this stage I just want throw the thing out of the window!)

Read all the info, then searched for the Sevicing stack update for Windows 10. 1909

That took me to a download option of the same KB4560959 update which caused the problem in the first place!

Perhaps if Microsoft had less build options they would be able to sort problems much quicker!

Removing the updates works ,,,,but every other day the updates go back on....so when do we expect the new patch to fix the problem?

You can pause updates until late July in Windows Updates.

Removing the updates works ,,,,but every other day the updates go back on....so when do we expect the new patch to fix the problem?